Pet entity distance withdraw bug

[Nemekh]

Date & Time: 09/07/2019
Frequency: Always
World name: Leviathan
Character name: Nemekh Kinryuu
Retainer name: Naubi
NPC name: Any pet
Monster name: N/A
Class/Level: 80 SMN/SCH
Party or solo: Party
In-game time: N/A
Area and coordinates: Any instanced zone with areas to transition to
Housing: N/A

Steps:
1. Be a job with a pet entity, such as Scholar or Summoner
2. Have a Fairy or Egi summoned
3. Be in combat
4. Transition to another area, such as via timegates, aetherial currents and other teleporters
5. Observe as pets withdraw

Transitioning between areas during instanced content where both locations are a considerable distance apart from one another forces any pet entity to perform the "too far away" withdraw check and forces them to withdraw entirely.



Please see my highlighted clip where this happened twice in a normal raid roulette doing A12s Soul of the Creator. Zoning into the timegate area and zoning out forced a withdraw twice.

This happens consistently not only in raids but also in certain dungeon content. It seems to only happen while in combat. Out of combat seems fine.

In the past, this was not an issue. Pets would transition with their owners during encounters.

This is a Shadowbringers era problem. Numerous players have brought it up and it is still able to happen.

Pets are also prone to withdrawing more often just from being too far away while engaged in dungeon pulls, worse than it ever has been in the past.


Connection Specs
- Type of internet connection/provider: BT Internet
- Modem maker/model number: BT Homehub 4

■ PC Specs

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[Rongway]

1) Does this happen when the pet is Placed?
2) Does this happen when the pet is Heeled?

[Nemekh]

I haven't verified those two cases, but it is easy to do.

I do not believe either case would change the outcome as that kind of withdraw is related to the pet just being out of reach/unable to go to their master.

Edit: Common thread seems to be it only happens during combat. A friend not even an hour ago mentioned that it happened during Orbonne Monastery during the Agrias encounter after having been selected to teleport to the ghost add area.

[Inethil]

The main issue is that now pets cannot be hurt or targeted, so they are no longer listed in the party interface. It is fairly easy to notice that an egi is gone, but your fairy? Sometimes in the heat of things, a tank pulling quickly, I only notice when I realize how .... damage is not being healed, then I have to waste a Swiftcast on a summons.

Pets are no longer healed, because pets no longer suffer damage. If they were listed in the party interface, you'd notice instantly. However, I can confirm that it happens when pets are on follow. If you run one of the dungeons which has you jumping off a waterfall or covering some other great distance dramatically, as the original poster mentioned, your pet will often exit.