During the times listed below, we were experiencing the following technical difficulties with the Primal data center.

We are pleased to announce that the issue has been resolved. We apologize for any inconvenience this may have caused.

[Date & Time]
Jul. 9, 2019 4:05 p.m. to 4:07 p.m. (PDT)
Jul. 9, 2019 23:05 to 23:07 (GMT)
Jul. 10, 2019 0:05 to 0:07 (BST)

[Details]
・Unable to move to instances
・Requests to enter instances are canceled
・Unable to travel between Worlds
・Requests to travel between Worlds are canceled

[Cause]
Server program issue

[Affected Worlds]
All Primal data center Worlds:
・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros