Results 1 to 6 of 6

Thread: DX11 Error

Hybrid View

  1. #1
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    Do you notice a pattern to the crashes? Do they only happen in certain areas or while doing certain actions?

    You graphics drivers are a bit out of date, you may want to try a clean install of the most up-to-date version.

    You can also try a clean boot. Simply open the task manager and select the 'Start up' tab. Disable everything here and restart the PC. This will make sure that no background processes are interfering with the game.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)

  2. #2
    Player
    GiselleHighland's Avatar
    Join Date
    Jul 2019
    Posts
    3
    Character
    Giselle Highland
    World
    Goblin
    Main Class
    Dancer Lv 74
    Thanks for getting back to me.

    This happens at random intervals. From me using the aether compass in game (in no specific area), from teleporting to a major city or aetheryte, to just running while mounted. I did a reinstall of the entire game, and so far nothing has happened. Silly me though, found that I had one more overlay running (gosh, too many on one PC), and I shut that down as well. I'll check on the driver for my graphics card, and I'll inform you of any changes.
    (0)