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  1. #1
    Player
    Xothic's Avatar
    Join Date
    Mar 2019
    Posts
    20
    Character
    Alaric Stoneheart
    World
    Mateus
    Main Class
    Summoner Lv 70

    Started using a VPN, now can't connect to NA servers without it

    Basically the title. Started using Mudfish yesterday because it gives me a good ~25ms boost, but as of today I can't actually connect to the NA data centers without having that mudfish reroute enabled, always hits me with Error 2002. I can connect to JP and EU fine, and interestingly enough I can ALSO connect to the NA realm Aether, but not the other two (with my main character residing on Crystal).

    Anyone know how I might un-screw this? I tried uninstalling mudfish but that doesn't appear to have fixed the problem.

    Playing on PC, naturally.
    (1)
    Last edited by Xothic; 07-10-2019 at 06:12 PM.

  2. #2
    Player
    Xothic's Avatar
    Join Date
    Mar 2019
    Posts
    20
    Character
    Alaric Stoneheart
    World
    Mateus
    Main Class
    Summoner Lv 70
    I ran a tracert to the NA servers just to see if that helped, this is the result

    Tracing route to 204.2.229.9 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 11 ms 11 ms 11 ms 10.20.23.77
    3 12 ms 11 ms 10 ms bri-pow-que-crt1-po20.tpgi.com.au [203.219.166.193]
    4 28 ms 29 ms 29 ms syd-sot-ken-crt3-te-1-5.tpgi.com.au [203.26.22.109]
    5 27 ms 29 ms 29 ms syd-apt-ros-int1-eth8-3.tpgi.com.au [203.29.134.67]
    6 195 ms 196 ms 195 ms ix-et-0-0-2-0.tcore1.lvw-los-angeles.as6453.net [64.86.197.96]
    7 196 ms 196 ms 196 ms if-ae-2-2.tcore2.lvw-los-angeles.as6453.net [66.110.59.2]
    8 196 ms 196 ms 196 ms ae-6.r01.lsanca07.us.bb.gin.ntt.net [129.250.9.17]
    9 * * * Request timed out.
    10 198 ms 197 ms 197 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    11 198 ms 197 ms 197 ms 204.2.229.234
    12 197 ms 198 ms 197 ms 204.2.229.9
    (1)
    Last edited by Xothic; 07-10-2019 at 06:29 PM.

  3. #3
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good morning and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    I apologize for the delay in our response. If you can only connect to the game using a VPN, then you are most likely running into an issue along your route to the server. The VPN will take an alternate route that does not have these same issues.

    For further assistance, I'd suggest contacting your ISP and making a report with them.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)