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  1. #1
    Player
    JinnKyuuketski's Avatar
    Join Date
    Oct 2013
    Posts
    4
    Character
    Jinn Kyuuketsuki
    World
    Hyperion
    Main Class
    Conjurer Lv 70

    An unexpected error has occurred.

    Hello,
    So tonight I have been getting this error message on multiple occasions and it's driving me mad. I've been with the game since the start of 2.0 and I have never come across this problem before. The error states the following:

    An unexpected error has occurred. Exiting FINAL FANTASY XIV. 2019-07-02_08:15

    ffxiv_dx11.exe+1120998
    ffxiv_dx11.exe+1122F8E
    ffxiv_dx11.exe+1125A55
    ffxiv_dx11.exe+44B38C
    ffxiv_dx11.exe+1A0762
    ffxiv_dx11.exe+11EFBA9
    KERNEL32.DLL+14034
    ntdll.dll+73691

    Again, I've been with the game for a very long time and have never come across something like this. It has happened several times in Eulmore, once in the Hades trial, and at the end of the Rabinaster raid. Just relogged to see if it happened again, it sat there for a few minutes and popped up again. Assistance with this will be greatly appreciated.
    (0)

  2. #2
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

    Do you notice any pattern to the error (only happens in certain areas or while doing certain actions)?

    Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
    (0)