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  1. 07-10-2019 12:06 PM #1
    Ailis
    Player
    Ailis's Avatar
    Join Date
    Jan 2015
    Location
    Gridania
    Posts
    87
    Character
    Lua Kahra
    World
    Balmung
    Main Class
    Black Mage Lv 90

    [PS4] Game crashes in character creator screen/Using the aesthetician

    The game crashes and closes every time I go to character creation screen, that includes:
    -Character creator
    -Aesthetician screen
    -Retainer creation screen
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  2. 07-11-2019 05:34 AM #2
    Einmimiria
    Moderator Einmimiria's Avatar
    Join Date
    Nov 2017
    Posts
    2,510
    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    When did this start happening? Do you receive an error message when this crash happens?

    Does this happen on every character you have? Or only on a certain character?

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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