Can't use straight shot as its getting replace by Refulgent arrow + changed server yesterday. I Reset System Settings and reinstall the game still not working

Date of issue: July 08, 2019
Time of issue: around 12:00 GMT
Frequency: ALL
World name: Exodus
Character name: Elyscia Chevalier
Class/Level: Bard/70

Video of it.
https://youtu.be/PqBwnxD6q3w