Quote Originally Posted by Averno View Post
I got 2 keys in April

https://imgur.com/a/sKYwH7W

This is an ACTUAL screenshot of the keys I got in APRIL

Please don't talk as if I only got 1 key as I am showing you that I received 2.

You can state as much as you like that I only got 1 key then. But I am showing you that I got 2 and registered 2.
There has to be an error, then. Because no one else, that I know of, received both their pre-order/early access codes AND the expansion code at the same time they pre-ordered the expansion—I pre-ordered it the second it was available for pre-order and didn’t receive my expansion code until July. Because the SE Store generally does not debit your bank account until roughly a week or two before the product releases, and, as such, they will not release product keys until after they have your money.

They even posted a Lodestone post about redeeming Shadowbringers codes, stating that they can be redeemed starting on July 1st:

Quote Originally Posted by Registering the Shadowbringers Expansion Pack webpage
* Shadowbringers registration codes can be redeemed on Mog Station and PSN starting from Monday, July 1, 2019 at 8:05 a.m. (PDT)
Source: https://na.finalfantasyxiv.com/lodes...dde27e4c2c9366

You didn’t answer my question about is your Mogstation account showing that you have access to the expansion. Under the main page, is there a circle in the box for Shadowbringers showing that you have access?