Mac 64bit graphics are distorted

[Meowchi]

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: All times
Frequency: Constant
World name: All worlds and Menus
Character name: Any
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: N/A
Party or solo: Both
In-game time: Any time
Area and coordinates: N/A
Housing: N/A
Steps:
1. Log in and right diagonal half of screen graphics are stretched/distorted/askew both in menus and in game. (including the esrb rating and Square Enix logo)
2.
3.
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: Xfinity Cable
- Modem maker/model number: Arris

■ PC Specs N/A?

To obtain the system information, open the FFXIV launcher and select Config → System Information → Display.

-=-=-=-=- System Information -=-=-=-=-

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-


Laptop Model Name: Macbook Pro Mojave 10.14.5
Laptop Model Number: Retina late 2013, 2.4 GHz Intel Core i5, Intel Iris 1536 MB, 8 GB 1600 MHx DDR3, on Mac HD.

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: N/A? Safari? sometime Chrome or Firefox
- Internet Explorer Version: N/A

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■ PS4 Specs N/A?

Model Number of the PlayStation®4 You Are Using
- Model Number:

Model Number of the PlayStation®Vita You Are Using
- Model Number:

Information About the Peripherals You Are Using
-Type:
-Maker:
-Model Number:

[SaintLongius]

I am pretty much sure that you got the same problem as mine.
http://forum.square-enix.com/ffxiv/t...ch-Mid-2015%29

[Meowchi]

Yep, others have it as well... All Macbook Pros/Iris graphics so far that I've seen.

[Saphiranix]

I have the same problem on a 21inch iMac, resolved a few other issues already so a little disheartened that I finally got into the game to be met with this. Its taken me 2 days just to get it running and now this

[Meowchi]

Interesting, it's not just Macbook Pros then, Intel Iris graphics though right? Think that's the only option on the 21inch iMac. I currently have both the 32bit and 64bit versions installed, 32 so I can actually play the game (you can still download it I think if you do a search) and 64 in hopes that it gets fixed soon. Kinda sucks to be taking up all that hard drive space though.

[Kippi]

It's not Intel Iris as a whole; I don't have this particular graphical glitch and my laptop has an "Intel Iris Plus Graphics 655 1536 MB" (though maybe that's the difference? Iris vs Iris Plus).

[Iazwards]

Same issue, unfortunately the eden update did not provide a fix for this issue.

[juniorbookman]

^^^ we've personally been looking into everything we can (it literally appears to be a camera configuration/camera mapping issue on the dev's end), contacted live-chat support, emails... everything. the communication has been utterly indecisive and i hope for an official announcement of this soon.

[SaintLongius]

No worries dude, just trust YoshiP!