Consistent Crashing

[Selidiv]

Here is my system report in full.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\exlin\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i5-7300HQ CPU @ 2.50GHz (4 CPUs), ~2.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 1.9.0
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8058.457MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 16762.457MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.187GB SYSTEM_FREEDISC_SPACE 38.434GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.255GB SYSTEM_FREEDISC_SPACE 113.565GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4029.229 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\ki125170.inf_amd64_b4d72b8af850c069\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125170.inf_amd64_b4d72b8af850c069\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125170.inf_amd64_b4d72b8af850c069\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\ki125170.inf_amd64_b4d72b8af850c069\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.20.0016.4836
SYSTEM_GRAPHICS_DRIVER_DATE 10/16/2017 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8047 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_ef0b382f4c9f893c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_ef0b382f4c9f893c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_ef0b382f4c9f893c\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvdmi.inf_amd64_ef0b382f4c9f893c\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1967
SYSTEM_GRAPHICS_DRIVER_DATE 3/16/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers / Headphones (2- Realtek Audio)
SYSTEM_SOUND_DEVICE_ID {D8358BA0-1CCF-4B87-AB51-7EBF28C503B1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8432
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/24/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D89E470-8845-11E8-8002444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8A59A0-8845-11E8-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8ACED0-8845-11E8-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8A3290-8845-11E8-8004444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8B4400-8845-11E8-8008444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8B9220-8845-11E8-800A444553540000}
SYSTEM_INPUT_NAME Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8B9220-8845-11E8-800B444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8DDC10-8845-11E8-8023444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8EC670-8845-11E8-802D444553540000}
SYSTEM_INPUT_NAME Converted Portable Device Control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7D8F1490-8845-11E8-802F444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Steam
Consistent Crashing - Google Chrome
Telegram
Getting Started | HubSpot - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Intel(R) HID Event Filter
Adobe Creative Cloud
Adobe Flash Player 32 NPAPI
Adobe After Effects CC 2018
Adobe Media Encoder CC 2018
Adobe Media Encoder CC 2019
Audacity 2.3.0
Adobe Dreamweaver CC 2019
Escape from Tarkov
FileZilla Client 3.41.2
Google Chrome
HandBrake 1.1.1
Adobe Illustrator CC 2019
LAME v3.99.3 (for Windows)
Bome's Midi Translator Classic 1.6.1
Nexon Launcher
Notepad++ (32-bit x86)
NVIDIA Stereoscopic 3D Driver
OBS Studio
OpenAL
Origin
Adobe Photoshop CC 2018
Adobe Premiere Pro CC 2018
qBittorrent 4.1.3
Steam
TeamViewer 14
The Elder Scrolls Online
Uplay
WinRAR 5.60 (32-bit)
Webroot SecureAnywhere
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
FOMM 0.14.14.5
Java 8 Update 201
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
. . .
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
McAfee WebAdvisor
Microsoft XNA Framework Redistributable 3.0
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Dell SupportAssist Remediation
The Sims™ 4
Java Auto Updater
Realtek Card Reader
ERA-Bundle version 2.0.2 32-bit
Dell Update
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft VC++ redistributables repacked.
Intel(R) Dynamic Platform and Thermal Framework
Intel® Driver & Support Assistant
SWF File Player
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Intel(R) C++ Redistributables on IA-32
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
Intel® PROSet/Wireless Software
Dell Digital Delivery
Microsoft Visual C++ 2005 Redistributable
Sims 4 Studio
McAfee Safe Connect
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Epic Games Launcher
Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
MaxPayne-FixPack version 1.01
Intel(R) C++ Redistributables on Intel(R) 64
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC
Battlestate Games Launcher 0.7.2.569
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Intel(R) Chipset Device Software
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.14.3
Launcher Prerequisites (x64)
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Dell Update - SupportAssist Update Plugin
Microsoft XNA Framework Redistributable 4.0 Refresh
Minecraft Launcher
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Realtek Ethernet Controller All-In-One Windows Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Vortex
ShareX
BlueStacks App Player
ComicRack v0.9.178
McAfee Security Scan Plus
Mozilla Firefox 67.0 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 - en-us
Recorder Devices for ShareX 0.12.10
Speccy
Blood: Fresh Supply
Alan Wake
Max Payne
Max Payne 2: The Fall of Max Payne
Half-Life: Blue Shift
Mirror's Edge
Mass Effect
Alan Wake's American Nightmare
Max Payne 3
Source SDK
Source SDK Base 2006
Source SDK Base 2007
Half-Life 2
Fallout: New Vegas
Far Cry® 3 Blood Dragon
System Shock 2
Papers, Please
Counter-Strike: Source
Source SDK Base 2013 Singleplayer
realMyst: Masterpiece Edition
Mass Effect 2
resident evil 4 / biohazard 4
Borderlands: The Pre-Sequel
The Witcher 3: Wild Hunt
FINAL FANTASY XIII
Obduction
METAL GEAR SOLID V: GROUND ZEROES
The Secret of Monkey Island: Special Edition
Half-Life 2: Lost Coast
Elite Dangerous
Tom Clancy's Rainbow Six Siege
FINAL FANTASY X/X-2 HD Remaster
Black Mesa
Dragon's Dogma: Dark Arisen
Half-Life 2: Episode One
FINAL FANTASY VI
Fallout 2
FINAL FANTASY VII
FINAL FANTASY VIII
FINAL FANTASY XIV Online
Garry's Mod
Stardew Valley
Half-Life 2: Episode Two
Team Fortress 2
VA-11 Hall-A: Cyberpunk Bartender Action
Bayonetta
Prey
The Elder Scrolls V: Skyrim Special Edition
Borderlands 2
Half-Life: Opposing Force
Left 4 Dead 2
Warhammer 40,000: Space Marine
Duke Nukem Forever
Portal 2
Riven
DEEP SPACE WAIFU: FLAT JUSTICE
DEEP SPACE WAIFU
Forsaken Remastered
Deus Ex: Game of the Year Edition
Half-Life
Counter-Strike: Global Offensive
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.54.1
Microsoft Visual C++ 2005 Redistributable (x64)
Intel(R) Management Engine Components
FFXIV TexTools
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) PRO/Wireless Driver
Maxx Audio Installer (x64)
DaVinci Resolve Panels
Intel(R) Management Engine Driver
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
DaVinci Resolve
Dell SupportAssist
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Dell SupportAssist Remediation
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Epic Games Launcher Prerequisites (x64)
Dell Update - SupportAssist Update Plugin
. .
ERA-Bundle version 2.0.2 64-bit
Intel® PROSet/Wireless WiFi Software
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Quickset64
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA 3D Vision Driver 419.67
NVIDIA Control Panel 419.67
NVIDIA Graphics Driver 419.67
NVIDIA Optimus Update 36.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 36.0.0.0
DisplayDriverAnalyzer
NVIDIA HD Audio Driver 1.3.38.13
NVIDIA Install Application
NVIDIA Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
paint.net
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
Intel(R) Trusted Connect Service Client x64
SmartByte Drivers and Services
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) Computing Improvement Program
Blender
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706
Update for Windows 10 for x64-based Systems (KB4023057)
DSC/AA Factory Installer


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00002E04
C:\Program Files (x86)\Dell\Update\DellUpdate.exe 000069E0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000058F0
C:\Program Files\Dell\QuickSet\quickset.exe 00002A90
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00003308
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe 00000404
C:\Program Files\Internet Explorer\IELowutil.exe 000024E8
C:\Program Files\McAfee Security Scan\3.11.1114\SSScheduler.exe 0000194C
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 0000052C
C:\Program Files\McAfee\WebAdvisor\browserhost.exe 00006190
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00004B54
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001194
C:\Program Files\ShareX\ShareX.exe 00004100
C:\Program Files\Waves\MaxxAudio\WavesSvc64.exe 000036B4
C:\Program Files\Webroot\WRSA.exe 000047F8
C:\Program Files\Windows Defender\MSASCuiL.exe 00002060
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 00003954
C:\Users\exlin\AppData\Roaming\Telegram Desktop\Telegram.exe 00003380
C:\WINDOWS\Explorer.EXE 000013DC
C:\WINDOWS\System32\DriverStore\FileRepository\ki125170.inf_amd64_b4d72b8af850c069\igfxEM.exe 00000768
C:\WINDOWS\system32\DllHost.exe 0000385C
C:\WINDOWS\system32\Intel\DPTF\dptf_helper.exe 000055C8
C:\WINDOWS\system32\SettingSyncHost.exe 00000B1C
C:\WINDOWS\system32\backgroundTaskHost.exe 00005F1C
C:\WINDOWS\system32\cmd.exe 00005E34
C:\WINDOWS\system32\conhost.exe 00005150
C:\Windows\System32\RuntimeBroker.exe 000064D0
C:\Windows\System32\smartscreen.exe 00006A54
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000047E0
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\PlacesServer.exe 00001D04
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 0000521C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001E48
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000CC8
D:\Steam\Steam.exe 00002218
D:\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00003F28
D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000044BC
D:\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00004220
c:\windows\system32\sihost.exe 000045EC
c:\windows\system32\svchost.exe 00005A48
c:\windows\system32\taskhostw.exe 00000500

[AugustusRedwyne]

AugustusRedwyne, what have you tried to alleviate the problem ? How long has this been occurring? Where in game does the crash occur?

Updated the OS, graphics drivers, and ran the Direct X troubleshooter.

This is a first time install of the game on this laptop. It happens after loading into the server and being able to control the character. Sometimes it is immediate, other times up to 30 minutes later. I cannot stay connected longer than 30 minutes.