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  1. 07-06-2019 06:55 PM #1
    lyatchu
    Player
    lyatchu's Avatar
    Join Date
    Sep 2013
    Posts
    3
    Character
    Sunie Slowpoke
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 50
    Hello,
    I have the same probleme as you.
    But when i click on the red box where i had my shadowbringer early Access key, i have the following awnser :

    Sorry, your order has not been validated.
    If you have problems with your order, please contact us at storesupport-eu@square-enix.com

    But i am lvl 80 and played shadowbringer...until yesterday.
    When i go to the square enix store and go to my purchase history, there is nothing.
    Anyone know what i can do?
    I dont know whats going on with my account
    (0)
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  2. 07-06-2019 07:52 PM #2
    Azjera
    Player
    Azjera's Avatar
    Join Date
    Dec 2013
    Posts
    1
    Character
    Mia Rotmund
    World
    Ragnarok
    Main Class
    Thaumaturge Lv 50
    Same problem here played until yesterday with my pre order Key.
    In my Purchase is no order to see.
    (0)
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