MAP can't display correctly !!! Game Crash in "dungeons" !!!

[YuriHara]

1.MAP can't display correctly !!!

youtube link here: https://www.youtube.com/watch?v=AM15kMv5qqM

2. "LV80" "The twinning" when monster start attack
,don't have any error code and then game exit !!!

youtube link here: https://youtu.be/EnUohRMwRZQ


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Kit\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 專業版 64 位元 (6.2，組建 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i7-8700K CPU @ 3.70GHz (6 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 6 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1105
SYSTEM_LANGUAGE 中文(繁體) (區域設定: 中文(繁體))
SYSTEM_MEMORY 16300.961MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18732.961MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 208.995GB SYSTEM_FREEDISC_SPACE 160.448GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 209.595GB SYSTEM_FREEDISC_SPACE 133.007GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2080 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM 8150.480 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_c72bc1ad1f8819d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_c72bc1ad1f8819d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_c72bc1ad1f8819d0\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvddi.inf_amd64_c72bc1ad1f8819d0\nvldumdx.dll
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SYSTEM_GRAPHICS_DRIVER_DATE 6/20/2019 08:00:00
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SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME 滑鼠
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME 鍵盤
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C0CCC00-8B10-11E9-8001444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C12E680-8B10-11E9-8004444553540000}
SYSTEM_INPUT_NAME ROG PUGIO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C0D4130-8B10-11E9-8002444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 184 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C1382C0-8B10-11E9-8006444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C13A9D0-8B10-11E9-8007444553540000}
SYSTEM_INPUT_NAME ROG STRIX FLARE
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C1382C0-8B10-11E9-8005444553540000}
SYSTEM_INPUT_NAME ROG PUGIO
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 9 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
所有控制台項目
Download (D
技術支持 - 發布新主題 - Google Chrome
設定
設定
Microsoft Store
Microsoft Store
Download (D
ROG Armoury
NVIDIA GeForce Overlay
裝置管理員


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

MSI Afterburner 4.6.0
Google Chrome
RivaTuner Statistics Server 7.2.2
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Samsung NVM Express Driver
Intel(R) Trusted Connect Service Client x86
Realtek High Definition Audio Driver
ROG Armoury
Intel® 晶片組裝置軟體
WinRAR 5.70 (64-bit)
Samsung NVM Express Driver 3.0.0.1802
Intel(R) Management Engine Components
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Intel(R) Management Engine Components
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Intel(R) Chipset Device Software
Microsoft VC++ redistributables repacked.
Intel(R) Management Engine Driver
NVIDIA Ansel
NVIDIA 圖形驅動程式 431.18
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX 系統軟體 9.19.0218
NVIDIA 更新程式 37.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD 音訊驅動程式 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.1.27.831
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Intel(R) Trusted Connect Service Client x64


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\ASUS\ROG Armoury\Tools\Mutually Exclusive AURA Agent.exe 00002404
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002710
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001EAC
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002364
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001694
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000016DC
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 00001D2C
C:\Windows\Explorer.EXE 00001568
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 000027C8
C:\Windows\System32\RtkAudUService64.exe 00001110
C:\Windows\System32\RuntimeBroker.exe 00002BB4
C:\Windows\System32\SecurityHealthSystray.exe 00001D28
C:\Windows\System32\smartscreen.exe 00000660
C:\Windows\System32\svchost.exe 00001A20
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001B8C
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000196C
C:\Windows\system32\ApplicationFrameHost.exe 0000163C
C:\Windows\system32\conhost.exe 00001EB4
C:\Windows\system32\sihost.exe 00001330
C:\Windows\system32\svchost.exe 0000172C
C:\Windows\system32\taskhostw.exe 0000140C
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher64.exe 000026E4
D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001C44

[Dynratygus]

Thank you for posting in the Final Fantasy XIV Technical Support Forums


When did you begin to experience issues with the map? Does this graphics problem occur when doing Shadowbringers content? Additionally, what have you tried so far to alleviate the problem?

Could you try running a cleanboot? Open the task manager and select the 'Start up' Tab. Disable everything here and restart the PC. Where in the game does the crash occur?


Thank you for visiting the Final Fantasy XIV Technical Support Forums.