I started playing FFXIV in March and I have constantly had to deal with crashes. I've encountered it with both dx9 and dx11 and recently it's gotten even more frequent to the point that I crash smack in the middle of dungeons multiple times in a day. Thanks to the server congestions lately, it also means that when I crash in the middle of a dungeon and want to get back in, I get to spend 40 minutes waiting because there's up to 1200 people in the queue to get in. I've exhausted all the options suggested on the forums and I'm all out of ideas. Hope someone can help.
I would also like to point out that I have a dedicated GPU which is the sole GPU on which all my games are played (Nvidia GTX 960M)
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Admin\Documents
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-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
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SYSTEM_CPU Intel(R) Core(TM) i5-6300HQ CPU @ 2.30GHz (4 CPUs), ~2.3GHz
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SYSTEM_GRAPHICS_MAKER Intel Corporation
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SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
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SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2019 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
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SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND Speakers / Headphones (Realtek Audio)
SYSTEM_SOUND_DEVICE_ID {EBA893B0-7461-43BD-A945-C901B9050C14}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
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SYSTEM_SOUND_DRIVER_DATE 11/20/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT {7A73AEE0-4136-11E6-8003444553540000}
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SYSTEM_INPUT {3F553170-D1F5-11E7-8001444553540000}
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-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
boot
FINAL FANTASY XIV
System Information
Friends List
Task Manager
Steam
MiniPlayer
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe Flash Player 32 NPAPI
MSI Afterburner 4.4.2
Audacity 2.2.2
Battle.net
dBpoweramp
Google Chrome
HP Photo Creations
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K-Lite Mega Codec Pack 14.5.2
MapleStory
OBS Studio
Open Broadcaster Software
OpenAL
OpenVPN 2.3.12-I602
Overwolf
PaperCut MF Client 15.1
PPSSPP version 1.4
Steam
TechPowerUp GPU-Z
Uplay
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox 20 GB
Dropbox Update Helper
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Port Forward Network Utilities
Handelsbanken card reader
Geeks3D FurMark 1.20.0.1
Java 8 Update 211
Betternet for Windows
Lightshot-5.4.0.10
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Java Auto Updater
Intel® Security Assist
Dell Customer Connect
Realtek Card Reader
HP DeskJet 3630 series Help
Intel(R) Chipset Device Software
Google Update Helper
Intel(R) Dynamic Platform and Thermal Framework
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.24215
BankID Security Application
Microsoft Visual C++ 2005 Redistributable
Intel(R) WiDi Software Asset Manager
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Apple Software Update
Dell Digital Delivery
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
UpdateAssistant
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.24215
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
HP Google Drive Plugin
Apple Application Support (32-bit)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
HP Dropbox Plugin
Microsoft XNA Framework Redistributable 4.0 Refresh
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.24215
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Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Intel® PROSet/Wireless Software
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Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Streamlabs OBS 0.10.3
Equalizer APO
Logitech Gaming Software 8.96
Macrium Reflect Free Edition
Mozilla Firefox 67.0 (x64 en-GB)
Mozilla Maintenance Service
Microsoft Office 365 - en-us
Microsoft Office 365 ProPlus - en-us
RuneScape Launcher 2.2.4
Logitech SetPoint 6.67
Speccy
Age of Empires® III: Complete Collection
Swords and Sandals Classic Collection
Terraria
Fable - The Lost Chapters
To the Moon
Cortex Command
The Stanley Parable
Brothers - A Tale of Two Sons
Democracy 3
The Legend of Heroes: Trails in the Sky
fault - milestone one
Fable Anniversary
Brawlhalla
Higurashi When They Cry - Ch.1 Onikakushi
The Way of Life Free Edition
FINAL FANTASY XIV Online Free Trial
Life is Strange™
Rising Angels: Reborn
If My Heart Had Wings
A Bird Story
Everlasting Summer
Finding Paradise
X-note
fault - milestone two side:above
Voices from the Sea
An Octave Higher
Blue Rose
Always The Same Blue Sky...
Season of 12 Colors
Undertale
Wish -tale of the sixteenth night of lunar month-
STEINS;GATE
Stardew Valley
CUPID - A free to play Visual Novel
Sepia Tears
Lucy -The Eternity She Wished For-
Golf With Your Friends
World's Dawn
Lucid9
Regeria Hope Episode 1
Flowers -Le volume sur printemps-
Wander No More
One Thousand Lies
Avencast
UNO
Orwell
Dota 2
Tropico 4
GRIS
Recettear: An Item Shop's Tale
Flower
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Maxx Audio Installer (x64)
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Intel(R) Rapid Storage Technology
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calibre 64bit
Intel® Trusted Connect Service Client
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Intel(R) PRO/Wireless Driver
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Intel(R) Chipset Device Software
Intel® PROSet/Wireless WiFi Software
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Rapid Storage Technology
Intel(R) Serial IO
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
Apple Application Support (64-bit)
NVIDIA Ansel
NVIDIA Control Panel 430.86
NVIDIA Graphics Driver 430.86
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NVIDIA Display Watchdog Plugin
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Intel(R) Management Engine Components
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Update for Windows 10 for x64-based Systems (KB4023057)
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe 00001900
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe 00001DC4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002340
C:\Program Files (x86)\Skillbrains\lightshot\5.4.0.10\Lightshot.exe 00001B14
C:\Program Files (x86)\Steam\GameOverlayUI.exe 00000560
C:\Program Files (x86)\Steam\Steam.exe 00000D88
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00001E7C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 00001004
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\game\ffxiv_dx11.exe 000017D0
C:\Program Files\Dell\Dell Foundation Services\DFS.Common.Agent.exe 000004A8
C:\Program Files\iTunes\iTunes.exe 00001604
C:\Users\Admin\AppData\Local\Discord\app-0.0.305\Discord.exe 00000E7C
C:\Users\Admin\AppData\Local\slack\app-3.4.3\slack.exe 00000778
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000019F4
C:\Windows\Explorer.EXE 00000E54
C:\Windows\System32\DriverStore\FileRepository\ki127176.inf_amd64_86c658cabfb17c9c\igfxEM.exe 00000C40
C:\Windows\System32\GameBarPresenceWriter.exe 00002B7C
C:\Windows\System32\RuntimeBroker.exe 00002548
C:\Windows\System32\smartscreen.exe 000029F4
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001B58
C:\Windows\TEMP\DPTF\esif_assist_64.exe 000014C4
C:\Windows\system32\ApplicationFrameHost.exe 00002AE8
C:\Windows\system32\DllHost.exe 00002550
C:\Windows\system32\SettingSyncHost.exe 00002950
C:\Windows\system32\conhost.exe 00000CE4
C:\Windows\system32\msinfo32.exe 000012C4
c:\program files\macrium\common\reflectmonitor.exe 00001908
c:\program files\macrium\common\reflectui.exe 000018A0
c:\windows\system32\sihost.exe 00000BB0
c:\windows\system32\svchost.exe 0000062C
c:\windows\system32\taskhostw.exe 00000CA0