Shadowbringers Opening Movie Audio/Video De-Sync and Stuttering

[Divisi]

Date & Time: 6/29/2019. Multiple times during the day.
Frequency: Every time Shadowbringers opening movie is played.
World name: N/A (Issue occurs before character selection.)
Character name: N/A (Issue occurs before character selection.)
Retainer name: N/A (Issue occurs before character selection.)
NPC name: N/A
Monster name: N/A
Class/Level: N/A (Issue occurs before character selection.)
Party or solo: N/A (Issue occurs before character selection.)
In-game time: N/A (Issue occurs before character selection.)
Area and coordinates: N/A
Housing: N/A

Steps:
1. Log in to main menu of Shadowbringers.
2. Wait for Shadowbringers opening movie to start playing.
3. Movie plays normally at first. As the movie progresses, the audio and video become de-synced from each other. This issue worsens over time until character voice clips are heard ~1 second before the lip sync animation begins.
4. In addition, the audio and video begin to stutter progressively more often as the movie plays.
5. The audio/video de-sync occurs in the same manner each time the movie plays. The stuttering occurs to varying degrees with each play.
6. No issues occur during actual gameplay. The other movies that can be selected from the main menu play with no issues.


Connection Specs
- Type of internet connection/provider: Cox
- Modem maker/model number: Netgear CM1000


■ PS4 Specs

Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-7015B

[Haruka_R]

Would like to say that this is still happening.