unexpected error 17

[kenjithefolf]

I keep getting unexpected error 17 whenever i try to access anything related to the new shadow bringer stuff, it has happened whenever loading a new location or a cut scene. This has been annoying because i wanted to enjoy the new content.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Can you provide the full error message you receive?

This only happens with Shadowbringers-related content, correct? You don't run into any other issues while playing the game? Does this happen on any other characters (if you happen to have any other characters at that level)?

Can you submit a Final Fantasy XIV system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[kenjithefolf]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\Documents
FINAL FANTASY XIV ONLINE B:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride localhost


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU AMD Ryzen 5 1600 Six-Core Processor (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS F22
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16337.395MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 26065.395MB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 3726.006GB SYSTEM_FREEDISC_SPACE 649.738GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.189GB SYSTEM_FREEDISC_SPACE 14.960GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 5588.476GB SYSTEM_FREEDISC_SPACE 694.387GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS AMD Radeon (TM) R9 390 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B1)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8168.391 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.697 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.12001.11014
SYSTEM_GRAPHICS_DRIVER_DATE 6/25/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS AMD Radeon (TM) R9 390 Series
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP AMD Radeon Graphics Processor (0x67B1)
SYSTEM_GRAPHICS_MAKER Advanced Micro Devices, Inc.
SYSTEM_GRAPHICS_VRAM 8168.391 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8168.697 MB
SYSTEM_GRAPHICS_DAC Internal DAC(400MHz)
SYSTEM_GRAPHICS_DISPLAY_MODE 1600 x 900 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\aticfx64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\c0344035.inf_amd64_2f25d95c250a5c18\B344048\amdxc64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.12001.11014
SYSTEM_GRAPHICS_DRIVER_DATE 6/25/2019 19:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {503EAE27-EB0D-46DA-AA43-A53DA9CAC6F1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_SOUND Speakers (Yeti Stereo Microphone)
SYSTEM_SOUND_DEVICE_ID {02527002-D4BB-4775-9A9B-330A53A728FE}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND 5 - HP 27ea (AMD High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {0B82ACFD-3000-41B5-9409-F0455EA41A44}
SYSTEM_SOUND_DEVICE_NAME AtihdWT6.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.0001.0011
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/10/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6D21BB28-1D6B-41B5-9DC1-96915A9413CD}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_SOUND Line (Voicemod Virtual Audio Device (WDM))
SYSTEM_SOUND_DEVICE_ID {7843DE22-18F4-4622-9E54-FD59C1A36080}
SYSTEM_SOUND_DEVICE_NAME vmdrv.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.10011.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 1/10/2018 00:00:00
SYSTEM_SOUND Speakers (2- HTC Vive)
SYSTEM_SOUND_DEVICE_ID {AB3702FD-79E2-49AA-B904-8F98442DD2BE}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Speakers (Bigscreen Audio Stream 1.2)
SYSTEM_SOUND_DEVICE_ID {D79642B3-D6BF-4CC1-BE2B-480952A0A2F9}
SYSTEM_SOUND_DEVICE_NAME bsvad.sys
SYSTEM_SOUND_DRIVER_VERSION 10.00.10011.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/7/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {D3CD97F0-9006-11E8-8001444553540000}
SYSTEM_INPUT_NAME Mass Storage Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1BE3800-9C1D-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F772E30-9121-11E8-800C444553540000}
SYSTEM_INPUT_NAME Watchman Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F71FE10-9121-11E8-8009444553540000}
SYSTEM_INPUT_NAME Lighthouse FPGA RX
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1BED440-9C1D-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F6C0AA0-9121-11E8-8001444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F705060-9121-11E8-8003444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1BF2260-9C1D-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F709E80-9121-11E8-8004444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F772E30-9121-11E8-800B444553540000}
SYSTEM_INPUT_NAME HTC Vive
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F70C590-9121-11E8-8005444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7F5891A0-69EC-11E9-8001444553540000}
SYSTEM_INPUT_NAME Controller (Gamepad F310)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {6F7C8560-9121-11E8-800D444553540000}
SYSTEM_INPUT_NAME Watchman Dongle
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F71D700-9121-11E8-8007444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F71AFF0-9121-11E8-8006444553540000}
SYSTEM_INPUT_NAME HyperX Alloy FPS Mechanical Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F71FE10-9121-11E8-8008444553540000}
SYSTEM_INPUT_NAME Yeti Stereo Microphone
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F772E30-9121-11E8-800A444553540000}
SYSTEM_INPUT_NAME HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F1BF4970-9C1D-11E8-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
unexpected error 17 - Google Chrome
Watch Family Guy Season 17 Episode 020 - Adam West High Online Free | KissCartoon - Google Chrome
#irl-chats - Discord
game
KissAnime - Watch anime online in high quality - Google Chrome
Drunkfu's DeviantArt Gallery - Google Chrome
(4) Why Apu is NOT a problem - YouTube - Google Chrome
All Games - Newest - Page 2 - DarkHorrorGames - Google Chrome
Microsoft Text Input Application
Switch USB
Settings
Settings
Microsoft Store
Microsoft Store
vavacung's DeviantArt gallery - Google Chrome
Windows Security
Windows Security


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

System Shock Demo
6.08.00 RC4
Visual Studio Community 2017
Adobe Creative Cloud
Adobe After Effects CC 2018
Adobe Media Encoder CC 2018
Adobe Audition CC 2018
Battle.net
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Call of Duty Black Ops 4
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Adobe Animate CC 2018
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MakeMKV v1.12.3
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OpenAL
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Origin
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PESTERCHUM
Adobe Photoshop CC 2018
Adobe Premiere Pro CC 2018
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RPG MAKER VX Ace RTP
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Unity
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Far Cry 4
Tom Clancy's The Division 2
Tom Clancy's Rainbow Six Siege
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Tools for .Net 3.5
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Java 8 Update 211
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
AMD Settings
UE4 Prerequisites (x64)
Crysis®3 Digital Deluxe Edition Content
FINAL FANTASY XIV ONLINE
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
NETGEAR A7000 Genie
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Sanitarium
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Star Wars: The Old Republic
Kingsway
vs_communitymsires
Crysis®3
Mass Effect™
Java Auto Updater
UE4 Prerequisites (x64)
flexible
Mass Effect™ 3
Microsoft .NET Framework 4.7.1 Targeting Pack
Anthem™
vs_communitymsi
GameSpy Comrade
NCsoft Launcher
Google Update Helper
The Thing
vs_minshellmsires
Microsoft Visual C++ 2005 Redistributable
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Mass Effect™: Andromeda
Minecraft
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AMD User Experience Program Installer
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
Microsoft Visual C++ 2017 Redistributable (x64) - 14.14.26429
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
La Tale
vs_FileTracker_Singleton
Microsoft .NET Framework 4.7.1 Doc Redirected Targeting Pack (ENU)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Microsoft Visual Studio Setup Configuration
Dead Space™
System Shock: Enhanced Edition
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
vs_minshellinteropmsi
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable
Adobe Refresh Manager
Adobe Acrobat DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
NVIDIA PhysX
Anthem™ Demo
vs_filehandler_amd64
Aion
Gtk# for .Net 2.12.26
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.14.4
vs_devenvmsi
Black Desert Online
Dead Space™ 2
Launcher Prerequisites (x64)
Microsoft Visual Studio 2017 Tools for Unity
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft .NET Framework 1.1
Dead Space™ 3
Microsoft XNA Framework Redistributable 4.0 Refresh
Apex Legends
NETGEAR A7000 Genie
Epic Games Launcher
vs_filehandler_x86
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Gone Home
vs_minshellmsi
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Intel(R) C++ Redistributables on Intel(R) 64
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Trend Micro Password Manager
Vortex
beatdrop 2.3.3
Nexus Mod Manager
AMD Software
AutoHotkey 1.1.30.03
CCleaner
Driver Easy 5.6.11
ModSaber Installer 1.4.3
EPSON NX230 Series Printer Uninstall
GIMP 2.10.10
Guild Wars 2
Logitech Gaming Software 9.02
MediBang Paint Pro 23.2 (64-bit)
Oculus
Shattered Lights
Virtual Hero VR
Realm of the Mad God
DOOM 3: BFG Edition
Assassin's Creed® III
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Dead Island Riptide
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Killing Floor 2
DC Universe Online
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Tabletop Simulator
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Life is Strange™
We Happy Few
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Arizona Sunshine
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Transmissions: Element 120
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Hello Neighbor
bob's game
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SOULCALIBUR VI
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MapleStory 2
MONSTER HUNTER: WORLD
Attack on Titan 2 - A.O.T.2 - 進撃の巨人２
Accel World VS. Sword Art Online Deluxe Edition
The Elder Scrolls V: Skyrim VR
Beat Saber
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Sword Art Online: Fatal Bullet
NARUTO TO BORUTO: SHINOBI STRIKER
Spider-Man: Homecoming - Virtual Reality Experience
ZONE OF THE ENDERS THE 2nd RUNNER : MARS / ANUBIS ZONE OF THE ENDERS : MARS
Lucky Night: Texas Hold'em VR
Into the Rhythm VR
Killing Floor: Incursion
Octopus Bar
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Neos VR
Dead Frontier 2
oVRshot
LET IT DIE
Assassin's Creed Odyssey
Google Spotlight Stories: Back to the Moon
Hiveswap Friendsim
KurtzPel
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killer7
RESIDENT EVIL 2 / BIOHAZARD RE:2
FROSTBITE: Deadly Climate
Return to Castle Wolfenstein
DOOM 3
Dead Island
Test Subject 901
RESIDENT EVIL 2 / BIOHAZARD RE:2 "1-Shot Demo"
Vulkan Run Time Libraries 1.0.65.1
Vulkan Run Time Libraries 1.1.70.0
WinRAR 5.70 beta 1 (64-bit)
Dauntless
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.14.26429
Microsoft Visual C++ 2005 Redistributable (x64)
Catalyst Control Center Next Localization KO
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration (x64)
AMD DVR64
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Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Catalyst Control Center Next Localization HU
Catalyst Control Center Next Localization FI
Catalyst Control Center Next Localization FR
Catalyst Control Center Next Localization TH
Java 8 Update 211 (64-bit)
UE4 Prerequisites (x64)
Catalyst Control Center Next Localization CS
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
AMD User Experience Program Installer
Trend Micro Troubleshooting Tool
Catalyst Control Center Next Localization DA
Catalyst Control Center Next Localization RU
Microsoft Visual Studio Team Foundation Server 2017 RC Office Integration Language Pack (x64) - ENU
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual Studio Installer
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Catalyst Control Center Next Localization TR
Voicemod
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Catalyst Control Center Next Localization ES
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Catalyst Control Center Next Localization SV
Catalyst Control Center Next Localization IT
Trend Micro Internet Security
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.14.26429
AMD Problem Report Wizard
Catalyst Control Center Next Localization CHT
Elgato Game Capture HD
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Catalyst Control Center Next Localization DE
Catalyst Control Center Next Localization EL
Catalyst Control Center Next Localization NO
AMD Settings
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Branding64
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Catalyst Control Center Next Localization PL


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

B:\Epic Games\Launcher\Engine\Binaries\Win64\UnrealCEFSubProcess.exe 000038B4
B:\Epic Games\Launcher\Portal\Binaries\Win64\EpicGamesLauncher.exe 00003A54
B:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00000D6C
B:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00002894
B:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe 00000BCC
C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\AcroTray.exe 00000E1C
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 00003924
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00005580
C:\Program Files\AMD\CNext\CNext\RadeonSettings.exe 000037F8
C:\Program Files\Logitech Gaming Software\LCore.exe 0000348C
C:\Program Files\Logitech\Gaming Software\LWEMon.exe 00003704
C:\Program Files\Oculus\Support\oculus-runtime\OVRServer_x64.exe 000053F4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00002CD4
C:\Program Files\Trend Micro\TMIDS\tower\PwmTower.exe 000032A4
C:\Program Files\Trend Micro\Titanium\plugin\Pt\PtSessionAgent.exe 00001CF4
C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe 000031A0
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 000037EC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002438
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 00002E04
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19041.16510.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00004820
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00004DC0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.30.20002.0_x64__8wekyb3d8bbwe\GameBar.exe 00002D60
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.30.20002.0_x64__8wekyb3d8bbwe\GameBarFT.exe 000044D4
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002488
C:\Users\Kenji\AppData\Local\Discord\app-0.0.305\Discord.exe 000039B0
C:\Users\Kenji\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003720
C:\WINDOWS\Explorer.EXE 00001D28
C:\WINDOWS\System32\svchost.exe 00002B10
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003BB8
C:\WINDOWS\system32\DllHost.exe 00004C58
C:\WINDOWS\system32\SettingSyncHost.exe 00002550
C:\WINDOWS\system32\conhost.exe 000053B8
C:\WINDOWS\system32\sihost.exe 00001AFC
C:\WINDOWS\system32\svchost.exe 000016E4
C:\WINDOWS\system32\taskhostw.exe 00001BD0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004B88
C:\Windows\System32\GameBarPresenceWriter.exe 00004010
C:\Windows\System32\RuntimeBroker.exe 00001B80
C:\Windows\System32\SecurityHealthHost.exe 000039BC
C:\Windows\System32\SecurityHealthSystray.exe 000033E0
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 00000D08
C:\Windows\System32\TiltWheelMouse.exe 00003138
C:\Windows\System32\smartscreen.exe 00004164
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003D74
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001C5C
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002480
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00002238
C:\Windows\SystemApps\Microsoft.Windows.SecHealthUI_cw5n1h2txyewy\SecHealthUI.exe 00004E04
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 00002010
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002610

[kenjithefolf]

For now it seems to be limited to anything shadow bringer related

[Dynratygus]

Good afternoon and thank you for the reply.

Do you experience this crash with a different character? Also what have you tried to alleviate the issue so far?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[kenjithefolf]

I have reinstalled the game a varity of times and it seems to have fixed the situation for now