Hello!

I've been having issues with frequent server disconnections for about half a year now, possibly longer since I hadn't been playing as avidly until recently with the expac dropping. My most common errors are the infamous 90001 errors, though ever since Shadowbringers hit, I'm more commonly getting 90002s, not that there's much of a difference. Normally I'd just assume it was a problem with a cruddy internet connection, but I think we can safely rule that out at this point; my partner sits right next to me at their desk and plays at the exact same time I do, and we're both hard-wired by ethernet to the same modem. They never have the same disconnection problems I do.

I'm running on a 64-bit OS, though I do have to run the client on dx9 because my rig isn't super great. My partner runs on 64-bit with dx9 as well. Our PCs are about the same tier and about as old as one another. I'm running on Windows 7, and my partner is running on Windows 10.

Some days I have better luck, but for the most part I get disconnected at least once per hour, which is a major issue if I happen to be raiding, especially since I main tank. I really don't know what to do at this point, because if it's not my internet, I don't know what else it could be. Maybe I need to check my firewall settings? Is it a problem with my OS? I have no idea what to do at this point. Any help would be greatly appreciated.