I cannot take part in the new survey

[Irana]

Im getting an error saying "the region is different" what is up with that?

[Fiosha_Maureiba]

Hi Irana.

This may not work, but tis' worth a shot. On the upper right hand corner of the Lodestone, pick the next most appropriate region and see if the link on the front page works then.

[Bayohne]

Hey Irana,

On Lodestone, does the flag selected in the top right of the screen match that of your Square Enix Account's region? For example, a North American Square Enix Account should have the US flag selected, etc. If it does, and it still doesn't allow you to access the Poll, please let us know.

Edit: Beaten?

[Keith_Dragoon]

Hey Irana,

On Lodestone, does the flag selected in the top right of the screen match that of your Square Enix Account's region? For example, a North American Square Enix Account should have the US flag selected, etc. If it does, and it still doesn't allow you to access the Poll, please let us know.

Edit: Beaten?

You are so slow!

[Bayohne]

Gonna move this to the Website Bugs forum while we work on the investigation!

[lordvr]

I can't even find any survey.

[Fiosha_Maureiba]

Hey Irana,

On Lodestone, does the flag selected in the top right of the screen match that of your Square Enix Account's region? For example, a North American Square Enix Account should have the US flag selected, etc. If it does, and it still doesn't allow you to access the Poll, please let us know.

Edit: Beaten?

*gets beaten down by Bayohne*

[Fiosha_Maureiba]

I can't even find any survey.

http://lodestone.finalfantasyxiv.com/pl/index.html

Hi Lordvr, on the attached link, there should be a headline for FINAL FANTASY XIV Players’ Poll the Third (03/12/2012).

And there will be a link to the poll within the text. You will need to log in again to take the poll at which point you'll discover if you're in the correct region for that poll. You may have to come back here to read the earlier directions to resolve the region lockout.

[Kraggy]

Im getting an error saying "the region is different" what is up with that?

Hopefully you've found it by now.

I'm in the EU and get this from time to time, it's because fan-sites like FFXIVCore are US-centric and only ever post links to the NA Lodestone; that's what happened to me this time round.

It's annoying that SE split Lodestone into different regions, especially considering they did not do that on these forums.

[wolfsspirit]

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