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  1. #1
    Player
    oraiatoxotis's Avatar
    Join Date
    Apr 2015
    Posts
    11
    Character
    Toxotis Oraia
    World
    Malboro
    Main Class
    Archer Lv 80

    Cold boot system freeze

    I recently got back into ffxiv. I’m using the same computer I had used previously, but have replaced the harddrive with a solid state samsung and upped from win7 to win10.

    My system freezes when several minutes after starting up ffxiv. I manage to get in game and be able to do some things like checking on retainers, then freeze.

    This only happens after a cold boot, and only with ffxiv so far. I end up having to manually power off the system, but and when I subsequently boot up,there is no issue.

    I haven’t yet tested a cold boot+restart before starting ffxiv, will try later. Though I’m hoping someone else has had and solved a similar issue.

    So far, I’ve tried turning off fast boot and changing value of AppXSvc in registry from 3 to 4.
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  2. #2
    Moderator Dynratygus's Avatar
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    Oct 2018
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    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing this issue? Where in game does his occur? Could you provide a system report? Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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  3. #3
    Player
    oraiatoxotis's Avatar
    Join Date
    Apr 2015
    Posts
    11
    Character
    Toxotis Oraia
    World
    Malboro
    Main Class
    Archer Lv 80
    It didn't seem to matter what I was doing, though I was generally either crafting or going through menus. The issue seems to have stopped. After changing that registry value to 4 (based on advice on a windows10 cold boot freezing issue I read about elsewhere). I actually got a BSOD, and was having occasional slow framerate issues. I changed the value back to 3. And have also had some windows update happen. I haven't had the problem since. So it's all good for now
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  4. #4
    Moderator Einmimiria's Avatar
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    Nov 2017
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    2,510
    Thank you for the reply oraiatoxotis.

    If you experience the error again, please create a new thread with any updates.

    This thread will be moved to the 'Closed Concerns' subforum as the issue has been resolved.

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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