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  1. 07-04-2019 07:07 PM #1
    garret_hawke
    Player
    garret_hawke's Avatar
    Join Date
    Mar 2016
    Location
    Limsa Lomisa
    Posts
    94
    Character
    Garret Shadowwalker
    World
    Midgardsormr
    Main Class
    Ninja Lv 80

    DirectX crashes when loading 3rd zone of last Shadowbringers MSQ Dungeon

    When I try to load into the last zone the game will crash every time showing this message:
    An unexpected error has occurred. Exiting FINAL FANTASY XIV.


    ffxiv_dx11.exe+1120998

    ffxiv_dx11.exe+1122F8E
    ffxiv_dx11.exe+44B38C
    ffxiv_dx11.exe+1A0762
    ffxiv_dx11.exe+11EFBA9
    KERNEL32.dll+17974
    ntdll.dll+6A271


    This does not happen in any other Zones I entered since Friday but happens all the time when trying to complete this dungeon.
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  2. 07-06-2019 07:38 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing this issue? What have you tried so far to alleviate the issue? Please provide a system report. Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'

    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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