Thank you for the reply Foxypuff.

It looks like your integrated graphics is the main graphics card on your PC. Unfortunately, integrated graphics aren't officially supported for the game. This may be why you are running into issues. If DX9 mode continues to work for you, then there is no reason to switch to something else. Just be aware that this API isn't supported anymore and you may run into issues later down the line.

Thank you for visiting the Final Fantasy XIV Technical Support Forums.