We experienced issues wherein players were disconnect from the instanced content on the Primal data center and cannot log back in.
We are pleased to announce that the technical difficulties with all Primal data center Worlds have been resolved.

We apologize for any inconvenience caused, and we thank you for your understanding.

[Date & Time]
Jun. 30, 2019 7:28 p.m. to 7:46 p.m. (PDT)
Jul. 1, 2019 2:28 to 2:46 (GMT)
Jul. 1, 2019 3:28 to 3:46 (BST)

[Issue Details]
・Disconnected from instanced content and cannot log back in.

[Cause]
Server program issue

[Affected Worlds]
All Primal data center Worlds:
・Behemoth
・Excalibur
・Exodus
・Famfrit
・Hyperion
・Lamia
・Leviathan
・Ultros