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  1. 06-30-2019 08:55 AM #1
    Graciela
    Player
    Graciela's Avatar
    Join Date
    Sep 2015
    Posts
    4
    Character
    Grace Delaqua
    World
    Ragnarok
    Main Class
    White Mage Lv 90

    Mogstation Retainer service

    Hi, when I try to pay additional retainer I get an error, and it does not let me continue.

    The Square Enix Account Management System is currently processing upcoming service fees for billing.
    During this period, you will not be able to do any of the following

    Please help, ty.

    Gretings
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  2. 07-02-2019 08:39 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center.

    Please use the following:

    https://support.na.square-enix.com/c...php?id=20&la=1


    This thread will be moved to ‘Separate Support Required ’.


    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
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