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  1. #1
    Player
    Insertusernamehere's Avatar
    Join Date
    Jul 2019
    Posts
    189
    Character
    Misha Fiertze
    World
    Zodiark
    Main Class
    Gunbreaker Lv 90

    Steam / Mog station key mismatch.

    Hello. Its my first post in forum probably last one :P Not sure if I am posting right section. Other sections wont allow me post anything.

    I have purchased expansion from 3rd party website. While website clearly says they are selling Mog station key, they gave me steam key after purchase. Which is useless on Mog station.

    Is there anything I can do about it?

    PS - Website does not want to contact me about problem anymore insisting its only key they got from SE and they don't know how its used.
    (0)

  2. #2
    Player
    JWag12787's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    277
    Character
    Kaiya Nakamura
    World
    Zalera
    Main Class
    Ninja Lv 90
    Unfortunately, I think the issue would have to be resolved, in some way, with the website. How did you pay? I'd start by disputing the charge, saying the item was not what was purchased, if they refuse to communicate with you to refund it so you can at least pick it up elsewhere.
    (1)

  3. #3
    Player
    Insertusernamehere's Avatar
    Join Date
    Jul 2019
    Posts
    189
    Character
    Misha Fiertze
    World
    Zodiark
    Main Class
    Gunbreaker Lv 90
    Thanks for answer. I made payment with paypal unable to charge back. They refuse to refund or replace product. Not sure if i am allowed to post here but website called cdkeys, advertising they are selling mogstation keys but sending steam keys after purchase.

    Beware probably there is another websites marketing with same tactic.

    I like FF but i can't sink more money in it. Good luck in FF :3
    (0)

  4. #4
    Player
    Mardel's Avatar
    Join Date
    Sep 2011
    Location
    Gridania
    Posts
    761
    Character
    Eru Meru
    World
    Gilgamesh
    Main Class
    Pugilist Lv 55
    Don't buy 3rd party keys if you can avoid it. Most 3rd party keys are steam keys anyways :|
    Steam key is different from normal ffxiv key
    (0)
    If whatever you're shooting doesn't die after you pump 8, 32 caliber, slugs into it, it's probably a dragon.

  5. #5
    Player
    Insertusernamehere's Avatar
    Join Date
    Jul 2019
    Posts
    189
    Character
    Misha Fiertze
    World
    Zodiark
    Main Class
    Gunbreaker Lv 90
    Update: Turns out its my mistake.. Entering key wrong place at mogstation: Everything worked out fine.
    Tried to use enter item code section instead of enter expansion code... I am blind =/

    Thanks for trying help out guys
    (0)

  6. #6
    Player
    JWag12787's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    277
    Character
    Kaiya Nakamura
    World
    Zalera
    Main Class
    Ninja Lv 90
    With PayPal, you should be able to file a dispute.
    (0)

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