Bad Gateway screen in-game

[artiksilver]

Date & Time: 02/07/2019 15:00
Frequency: Once (so far)
World name: Louisoix
Character name: R'dia Fhey @ Louisoix

Class/Level: GNB 60
Party or solo: Solo

Area and coordinates: Azis Lla x10 y12 z4.2

I was just riding off from the Aetherite when my entire game screen got replaced with a white '502 Bad Gateway - Clouflare' screen.

From the sound, everything seemd to be working right. I could move my character, use the chat and menus, and managed to exit the game normally, but the image was just the gateway error screen.

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

Where in game do you experience this issue?

Thank you for visiting the Final Fantasy XIV Technical Support Forums.

[artiksilver]

As stated, it was in Azys Lla, just a few meters away from the Aetherite.

This has not happened again so far.

[Einmimiria]

Thank you for the reply artiksilver.

The error message sounds like you were disconnected from the game but weren't given the usually disconnection error code. If you haven't received the error again, then it may have been a one time issue, potentially due to heightened server congestion.

If you encounter this error or anything similar, please let us know.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!