Stop Making Me Change My Password

[Selova]

The system cant be garbage if you're the only one having this issue. Are you sure you dont have a one-time password set up? If you do you should remove it because that's probably what's causing you to have to reset your password before you dont have the means to generate a one time key. If that's not it then you should contact support. Noone is going to see thos here.

He isn't the only one. I don't have experience with the issue with the mogstation but i've had to change my password countless times because i was locked out of my account after ordering stuff from the SE store, specifically when i pre-ordered shadowbringers. It's why i try to avoid using that abomination of a website at all costs.

[Valkyrie_Lenneth]

He isn't the only one. I don't have experience with the issue with the mogstation but i've had to change my password countless times because i was locked out of my account after ordering stuff from the SE store, specifically when i pre-ordered shadowbringers. It's why i try to avoid using that abomination of a website at all costs.

Use the one time password. It fixes all these and gives your account security. And a free teleport.

[Selova]

Use the one time password. It fixes all these and gives your account security. And a free teleport.

I already did. Got the OTP after i experienced this issue. I was just relaying my experience.

[HyoMinPark]

Use the one time password. It fixes all these and gives your account security. And a free teleport.

I have friends with the OTP. They still got hit with an email after accessing the store to check on the status of their expansion. So it doesn't seem like it entirely prevents it from being overly touchy.

I've never had one set up, and I never had an issue until I bought the Shiva statue.

[Valkyrie_Lenneth]

I have friends with the OTP. They still got hit with an email after accessing the store to check on the status of their expansion. So it doesn't seem like it entirely prevents it from being overly touchy.

I've never had one set up, and I never had an issue until I bought the Shiva statue.

Dunno then, I've ordered every expansion, statue, and OST off the SE store since launch, with a OTP, and I've never had to reset my password. When you say an email to check on teh status of their expansion, what do you mean? Order verification? That's something different.

[Doru_Nintendan]

I think it may have to do with how long you leave your account on for the Mog Station or SE store while you are online in the game. I had to change my password twice in my 5 months of gaming due to having my account online on 2 different things at once.

[Doru_Nintendan]

I think it may have to do with how long you leave your account on for the Mog Station or SE store while you are online in the game. I had to change my password twice in my 5 months of gaming due to having my account online on 2 different things at once.

And mind you, i was using both my ps4 for the game and my phone for the store, so i was in control of my account at all times.

[HyoMinPark]

Dunno then, I've ordered every expansion, statue, and OST off the SE store since launch, with a OTP, and I've never had to reset my password. When you say an email to check on teh status of their expansion, what do you mean? Order verification? That's something different.

No, they logged into the site to get their preorder code and expac code. They did not go through the email to unlock the keys (I did the latter because I don't want to change my password again).

I had ordered artbooks and OSTs and the digital downloads of HW and SB from the store before the Shiva statue. But ever since I bought that, it's apparently suspicious to give SE my money. Doesn't happen with any other service related to FFXIV - just the NA Store.

[Stirix]

I used to have this, i installed the one time password app on my phone, never had the problem since, password in open app enter code and done. Never had a suspicous activity lock or password change needed since i got it.

The app is free, even if someone gets your password they cannot log in since the code can only be sent to your app/physical security key and a free teleport location.

Not bad for free.

[ACE135]

I don't get why someone should get their SE-Account locked when you go to the SE-Store. That are two different services where you have different account names and passwords. So can someone explain me how you get locked on one services when the two aren't connected with each other?