Cannot enter my private house

[LuciferMink]

I cannot enter my private house. All I get is:

An unexpected error has occurred. Exiting Final Fantasy XIV
2019-06-21_10:38

ffxiv_dx11.exe+11D394D
ffxiv_dx11.exe+610AC
ffxiv_dx11.exe+5F733
ffxiv_dx11.exe+1121A20
ffxiv_dx11.exe+1230CF
ffxiv_dx11.exe+1125B85
ffxiv_dx11.exe+44B4BC
ffxiv_dx11.exe+1A0762

Tried turning off overlays, switching to DX9. Did not work. I was in my private house earlier today with no troubles. Please note, I also cannot boot the game directly from my machine in DX11, I MUST connect to my television to connect to the game.

Location: Shirogane, ward 16, plot 45. Crash upon entry, every time.

=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument D:\
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS E179CIMS.30E
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16269.082MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18701.082MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 117.944GB SYSTEM_FREEDISC_SPACE 19.203GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 910.881GB SYSTEM_FREEDISC_SPACE 335.382GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY17
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8134.541 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_bf9afe57cbde0e11\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.6912
SYSTEM_GRAPHICS_DRIVER_DATE 5/27/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16215 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmii.inf_amd64_98bc6be5ec6c8e06\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3118
SYSTEM_GRAPHICS_DRIVER_DATE 6/19/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B9D5B289-79AB-42A7-9273-EA6EA3CD2671}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8328
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 12/19/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF479E70-BC1C-11E8-8002444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF479E70-BC1C-11E8-8004444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF49E860-BC1C-11E8-8005444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {FF479E70-BC1C-11E8-8003444553540000}
SYSTEM_INPUT_NAME MSI EPF USB
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BEDFCB90-C339-11E8-8001444553540000}
SYSTEM_INPUT_NAME Controller (Xbox One For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

SCM
TeamViewer Panel (minimized)
FFXIVLauncher
Task Manager
Custom Resolution Utility (CRU) - Google Chrome
Downloads
TeamViewer
game


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Heroes of Might and Magic 3 Complete
Heroes of Might and Magic 4 Complete
The Witcher Enhanced Edition Director's Cut
The Witcher 2 - Assassins of Kings Enhanced Edition
Assassin's Creed
The Witcher 3: Wild Hunt
Overlay
Free DLC program (16 DLC)
Hearts of Stone
Blood and Wine
Advanced Combat Tracker (remove only)
Battle.net
The Witcher 3: Wild Hunt - Blood and Wine
Software Director
Diablo III
Dropbox
The Witcher 3: Wild Hunt - Free DLC program (16 DLC)
Google Chrome
Haali Media Splitter
The Witcher 3: Wild Hunt - Hearts of Stone
MSI Feature Navigator
MSI Remind Manager Service
Battery Calibration
Help Desk
BurnRecovery
Dragon Center
Kaspersky Free
Kaspersky Secure Connection
IObit Uninstaller 8
Origin
Steam
TeamViewer 14
The Elder Scrolls III: Morrowind Game of the Year Edition
The Elder Scrolls Online
Uplay
Assassin's Creed Unity
TriDef VR Games (MSI) 1.3.4
Corel VideoStudio X10
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Dropbox Update Helper
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
Intel(R) Trusted Connect Services Client
FINAL FANTASY XIV - A Realm Reborn
MSI Feature Navigator
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24212
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Bethesda.net Launcher
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
MSI Remind Manager Service
Intel(R) Chipset Device Software
Realtek Card Reader
Google Update Helper
Battery Calibration
Kaspersky Free
GOG Galaxy
Microsoft Visual C++ 2005 Redistributable
Help Desk
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
BurnRecovery
Dragon Age: Origins
Nahimic VR
Nahimic 2+ Audio Driver
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
LOOT version 0.14.3
Dragon Center
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Intel(R) Graphics Driver Software
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.24215
Dragon Age™: Inquisition
Setup
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Kaspersky Secure Connection
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
ICA
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Amiga Forever
NVIDIA PhysX (Legacy)
KB9X Radio Switch Driver
7-Zip 19.00 (x64)
CCleaner
Guild Wars 2
Darksiders II Deathinitive Edition
Darksiders Warmastered Edition
The Elder Scrolls V: Skyrim Special Edition
Darksiders II
MONSTER HUNTER: WORLD
OKAMI HD / 大神 絶景版
Darksiders III
SteelSeries Engine 3.13.4
TurboSFV v8.40 PE x64
Vulkan Run Time Libraries 1.0.61.0
Vulkan Run Time Libraries 1.0.61.0
Wacom Tablet
LauncherSetup Install
Microsoft Visual C++ 2005 Redistributable (x64)
Share64
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
SSAudioDaemon Install MSISetup
Nahimic 2+ Audio Driver
ApoDispatch Install Configurator
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
NineEarsSettings Install Configurator
Intel(R) Management Engine Components
Intel(R) Management Engine Driver
Intel(R) Rapid Storage Technology
EndpointMonitoring Install MSISetup
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.24215
UpdateAssistant
Windows Setup Remediations (x64) (KB4023057)
SonicMapper Install Configurator
Intel(R) Management Engine Components
Microsoft VC++ redistributables repacked.
Qualcomm Atheros Bluetooth Installer (64)
HoMM III Compatibility Database
VSPro64
AudioDeviceFXPluginSampleUIMSISetup
Corel Update Manager
UIInstallUpgrade
IPM_VS_Pro64
Intel(R) Chipset Device Software
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
ProductDaemonSetup Install
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
ProductDaemon Install Setup
Update for Windows 10 for x64-based Systems (KB4023057)
AudioLaunchpad Install Configurator
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
VSClassic64
APOInstallerMSISetup
NVIDIA Ansel
NVIDIA Control Panel 431.18
NVIDIA Graphics Driver 431.18
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 37.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
MSI True Color
SCM
Contents64
Intel(R) Trusted Connect Service Client x64
WinZip 21.0
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
CheckDevices Install Configurator
Intel(R) Rapid Storage Technology
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.24215
ProductNS Install Configurator


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Cloanto\Software Director\softdir.exe 000039D8
C:\Program Files (x86)\Dropbox\Client\75.4.141\QtWebEngineProcess.exe 00003D44
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00003AAC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000038C4
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Free 19.0.0\avpui.exe 00002A90
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Secure Connection 3.0\ksdeui.exe 00002F30
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000025AC
C:\Program Files (x86)\SCM\SCM.exe 00003608
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000024CC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00000A08
C:\Program Files (x86)\TeamViewer\TeamViewer.exe 00000BD4
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 00000FAC
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000914
C:\Program Files\Portrait Displays\MSI True Color\MsiTrueColor.exe 00003730
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00003604
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 00003A28
C:\Program Files\Tablet\Wacom\Wacom_TabletUser.exe 00002D18
C:\Program Files\WinZip\WzPreloader.exe 00003B04
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00003040
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00002890
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002E48
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002E8C
C:\Users\evild\AppData\Local\Microsoft\OneDrive\19.086.0502.0006\FileCoAuth.exe 00002D10
C:\Users\evild\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00003460
C:\Users\evild\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 000002A4
C:\WINDOWS\Explorer.EXE 00001EC8
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_353320edb98da643\igfxEM.exe 00001CF0
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_353320edb98da643\igfxext.exe 00003894
C:\WINDOWS\System32\SynTPEnh.exe 00000E84
C:\WINDOWS\System32\svchost.exe 00002CC4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003CBC
C:\WINDOWS\system32\DllHost.exe 000019A8
C:\WINDOWS\system32\SettingSyncHost.exe 000028D0
C:\WINDOWS\system32\conhost.exe 000027E4
C:\WINDOWS\system32\sihost.exe 00001B9C
C:\WINDOWS\system32\svchost.exe 00002268
C:\WINDOWS\system32\taskhostw.exe 00001CB0
C:\WINDOWS\system32\wbem\unsecapp.exe 000036B4
C:\Windows\System32\RuntimeBroker.exe 0000273C
C:\Windows\System32\SecurityHealthSystray.exe 000034B4
C:\Windows\System32\SystemSettingsBroker.exe 000007D4
C:\Windows\System32\smartscreen.exe 00003478
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003A88
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000011A4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000420C

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

If this is only happening at this point, you may want to try reinstalling the game. Make sure to remove the locally saved data folder (located My Documents > My Games > Final Fantasy XIV). Be sure to have a backup of this just in case it doesn't resolve the issue.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!