Error in the login window on PS4

[Tselael]

Hi,

plz Help!! cant log in. Im on PS4 and the login window keeps crashing after maintenance.

I type the password and one time password then that part of the screen goes to black and the green Play button never appears. Sometimes goes to the collector edition items confirm window, without proceed button sometimes it does, sometimes is just a white screen with the info.

Sometimes says " Cannot connect to the server within the time limit. There might have been a problem connecting to the network or PlayStation Network the server of the service provider might be temporarily busy" (WV-33907-2)

that's my problem.

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

The WV-33907-2 error code you are receiving is specific to the PS4. Usually, it's specifying that you are having trouble connecting to the Playstation Network. Your PS4 needs to connect to that first before it connects to the game server.

You mentioned you only receive that error sometimes. Do you receive any different error codes?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!