Another part I think was that maybe SE seemed to think that people weren't coming to the Healer Jobs because it was too hard. I have no idea where they got that idea precisely, but it was obviously wrong. The bigger issue for healers is that they're getting stale. Even if the healer changes had all been phenomenal, we'd still be on the downswing this expansion for certain. The fact of the matter is that class revamps don't bring people to a role. They can shift people around who are already interested in that role, but they won't bring in new people. New jobs on the other hand...they bring in people to a role, and some of them stick around. This hasn't happened for healers 2 expansions in a row. And perhaps the funniest thing is that SE seemed to have been gobsmacked by this, and were totally shocked as to why people might have expected a healer.