Quote Originally Posted by JWag12787 View Post
They also are not run evenly. Japan has more shards than NA, and EU has less shards than the other two. So, the demand for servers does play an impact, which is why they launched new EU servers as well.


They have increased how many are allowed on at a time, and the queues dropped significantly after that. Hopefully they are sitting, discussing "how can we offer character creation on servers" kinda meetings.
Thing is, the demand is there. There are about the same amount of actives on the JP and NA data centers. And yet JP has 32 servers to NA 24. Now I can understand that the market is different. NA likes fuller servers and we yell doom and gloom if servers are empty. But three more servers won't have a bad impact in the long run. Especially with the world visit system now. They were able to see the demand in EU, which had on average 21k actives per shard, now they need to see the demand in NA since there were already 19k active accounts on average per server before ShB launch.

Note: These numbers come from unofficial player census records based on Lodestone data and are not hard numbers. Japanese Source