Japaness error message after hitting "Play" button

[Lee-Cer]

I found the "Thread: no issues prior to early release, now dx11 errors" which seemed to have others with the same files at least being listed on their errors so I tried some things suggested there

I did find that using DirectX 9 allowed me to play the game fine for about half an hour. I did not have a crash in that time, I simply log off. I did have no sound for that time. I tried just now to log in with just DirectX 9 and I was able to get to running around as my character and I had sound this time.

I could not figure out how to change frame rates on my computer so I have no idea currently if such a change would help.

I did try to log in with DirectX 11 today (July 2 2019) and I got the previously mentioned error still even

I listed my computer specs in the above mentioned thread but I'll list them here again.

I was able to play just fine before early access but I have been having issues since trying to play which was on the 30th as that is when I had time to.

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\93EMS\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

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SYSTEM_BIOS GL703GE.315
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SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
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SYSTEM_GRAPHICS_DRIVER_DATE 9/4/2018 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
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SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {ECB25625-159D-4CC9-BD71-B8C071C46F94}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8683.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/16/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
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SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
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SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {B63E4090-8EA2-11E9-8002444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
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SYSTEM_INPUT_NAME ITE Device(8910)
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SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Japaness error message after hitting "Play" button - Reply to Topic - Google Chrome


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

GameFirst V
Google Chrome
Norton Security Online
NVIDIA Stereoscopic 3D Driver
Steam
Intel(R) Wireless Bluetooth(R)
AURA Service
ASUS Aac_NBDT HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Intel® PROSet/Wireless Software
ROG Aura Core Component
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS AURA Display Component
Microsoft SQL Server Compact 3.5 SP2 ENU
ASUS MB Peripheral Products
ASUS Keyboard HAL
ASUS GiftBox Service
ASUS AURA Headset Component
Intel(R) Chipset Device Software
Realtek Card Reader
Google Update Helper
Intel(R) Dynamic Platform and Thermal Framework
Intel(R) Trusted Connect Services Client
ASUS PTP Driver
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Realtek Ethernet Controller Driver
GameFirst V
AURA Service
WinFlash
ASUS Device Activation
ASUS Update Helper
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
XSplit Gamecaster
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS Mouse HAL
Asus Sonic Radar 3
Microsoft VC++ redistributables repacked.
Intel(R) Trusted Connect Service Client x86
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Microsoft XNA Framework Redistributable 4.0 Refresh
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Intel(R) Processor Graphics
Realtek High Definition Audio Driver
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ASUS Live Update
Windows Driver Package - ASUSTek COMPUTER INC. (AsusPTPDrv) HIDClass (10/25/2017 11.0.0.21)
CCleaner
Stardew Valley
My Time At Portia
ASUS Aac_NBDT HAL
Asus AudioCaptureNotificationConfigurator
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Intel(R) Rapid Storage Technology
Update for Windows 10 for x64-based Systems (KB4480730)
Asus ProductDaemonSetup
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
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Intel(R) Management Engine Driver
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Intel® PROSet/Wireless WiFi Software
Intel(R) Serial IO
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NVIDIA Graphics Driver 399.24
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NVIDIA Message Bus for NvContainer
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NVIDIA Session Container
NVIDIA User Container
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NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
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Intel(R) Management Engine Components
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ASUS Aura SDK
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Asus SonicRadar3Setup
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) Serial IO


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001FD4
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 000026E8
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000003E0
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C:\Program Files\Windows Defender\MSASCuiL.exe 00002F98
C:\Program Files\WindowsApps\B9ECED6F.ASUSBatteryHealthCharging_1.0.7.0_x86__qmba6cd70vzyy\ASUS Battery Health Charging\BhcMgr.exe 00001FC8
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C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001ED0
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C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igfxEM.exe 00000BAC
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c:\windows\system32\svchost.exe 00001A74
c:\windows\system32\taskhostw.exe 000017CC

[Einmimiria]

Thank you for the reply Lee-Cer.

You may be running into an issue that a few people have reported. It's likely related to the new 90 fps cap in place in the game. This has created an issue with players with high refresh rate monitors.

More details regarding this can be seen here: https://na.finalfantasyxiv.com/lodes...233685e76fa452

The issue is currently being addressed, but until then, other players were able to get around the issue by using DirectX 9 mode (despite being no longer officially supported). Does this let you log into the game?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Lee-Cer]

Yes it lets me play in DirectX 9 mode. Thanks for the info and I'll wait for the fix that will hopefully be soon.