Crash on launch

[VashWyn]

I was getting this message every time I entered titania:
An unexpected error has occurred. Exiting Final Fantasy XIV.
ffxiv_dx11.exe+1120AC8
ffxiv_dx11.exe+11230BE
ffxiv_dx11.exe+1125B85
ffxiv_dx11.exe+44B4BC
ffxiv_dx11.exe+1A0762
ffxiv_dx11.exe+11EFCD9
KERNEL32.DLL+14034
ntdll.dll+73691

I would get this running through both dx11 and dx9, a fresh reinstall of the game gave me this error but now on launch of the game instead of getting into titania. Another reinstall of the game now gives me these errors but with a japanese message at the start.
I have reinstalled my graphics card and still get the error.
The hotfix did nothing to help.

[VashWyn]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\cgint\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i5-6402P CPU @ 2.80GHz (4 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F4
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8144.191MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 15568.191MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.486GB SYSTEM_FREEDISC_SPACE 464.373GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4050.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.096 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4050.188 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.096 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_f9309145156afb40\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8205
SYSTEM_GRAPHICS_DRIVER_DATE 5/1/2017 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (Corsair HS70 Wireless Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {94A7849C-A97D-4566-83C3-BE7AD77DDE3F}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.17134.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/11/2018 00:00:00
SYSTEM_SOUND VS248-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0EFE1F12-BC16-4ADD-809F-094F1D702378}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/27/2017 00:00:00
SYSTEM_SOUND VS278-8 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {82E81A39-A814-427C-8EEC-77B0992AFE28}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0035.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/27/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8B044C56-0505-455E-8B15-398A51228AF0}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7541
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9E4E9F20-9056-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair HS70 Wireless Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {468902D0-C6EA-11E6-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {468ECF30-C6EA-11E6-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {468F6B70-C6EA-11E6-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9FA679D0-8E9C-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair HS70 Wireless Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46902EC0-C6EA-11E6-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FFE7900-CA53-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FFEC720-CA53-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FFEEE30-CA53-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Direct X crashing down too - Google Chrome
FFXIVLauncher
#jokes-question-mark - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Advanced Combat Tracker (remove only)
Battle.net
Diablo III
Dropbox
Google Chrome
Hearthstone
Blade & Soul
League of Legends
League of Legends
LogMeIn Hamachi
NCSOFT Game Launcher
OpenAL
Origin
PBE
Rainmeter
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Pokémon Trading Card Game Online
Dropbox Update Helper
Razer Synapse
Adobe AIR
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.36
Citrix Online Launcher
Java Auto Updater
Intel(R) Chipset Device Software
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
calibre
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
League of Legends
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Blade & Soul
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Action Replay PowerSaves 3DS version 1.55
Microsoft XNA Framework Redistributable 4.0 Refresh
Twitch
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
LogMeIn Hamachi
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - Intel Corporation (iaStorA) HDC (09/13/2016 15.2.0.1020)
Windows Driver Package - Intel Corporation (iaStorA) SCSIAdapter (09/13/2016 15.2.0.1020)
BullGuard Internet Security
CCleaner
GIMP 2.10.6
Speccy
Terraria
FTL: Faster Than Light
Rocket League
XCOM 2
Sid Meier's Civilization VI
Endless Legend
RimWorld
FINAL FANTASY IV
FINAL FANTASY X/X-2 HD Remaster
FINAL FANTASY IX
FINAL FANTASY VI
FINAL FANTASY VII
FINAL FANTASY XIV Online
Hearts of Iron IV
Stardew Valley
Factorio
Total War: MEDIEVAL II - Definitive Edition
NieR:Automata™
Total War: WARHAMMER II
FINAL FANTASY XII THE ZODIAC AGE
DRAGON QUEST® XI: Echoes of an Elusive Age™
Football Manager 2019
Football Manager 2019 Editor
Temtem Alpha
Vulkan Run Time Libraries 1.0.61.0
WinRAR 5.40 (64-bit)
Dauntless
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 181 (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
FMRTE 19.2.1.21
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 382.05
NVIDIA GeForce Experience 3.1.0.52
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 2.13.0.21
NVIDIA PhysX System Software 9.16.0318
NVIDIA Update 2.13.0.21
SHIELD Streaming
NVIDIA Wireless Controller Service
NVIDIA HD Audio Driver 1.3.35.1
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA User Container
NVIDIA Elevated User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
Nvidia Share
NVIDIA ShadowPlay 2.13.0.21
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.30.2
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00003264
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000017D0
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000384
C:\Program Files (x86)\LogMeIn Hamachi\hamachi-2-ui.exe 00001D50
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001938
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001798
C:\Program Files (x86)\Steam\Steam.exe 00002194
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00000D0C
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 00002E98
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000025F8
C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe 00002D48
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardTray.exe 00002138
C:\Program Files\Rainmeter\Rainmeter.exe 000017C4
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000020C4
C:\Program Files\Windows Defender\MSASCuiL.exe 00002090
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00001D78
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 00001D00
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 000023A4
C:\Users\cgint\AppData\Local\Discord\app-0.0.305\Discord.exe 00002BD4
C:\Users\cgint\AppData\Local\Microsoft\OneDrive\OneDrive.exe 0000217C
C:\WINDOWS\Explorer.EXE 00001ABC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001BF4
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002FEC
C:\WINDOWS\system32\SettingSyncHost.exe 00001F54
C:\Windows\System32\RuntimeBroker.exe 0000260C
C:\Windows\System32\smartscreen.exe 00001C80
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00000ED4
c:\windows\system32\sihost.exe 000018E0
c:\windows\system32\svchost.exe 000005BC
c:\windows\system32\taskhostw.exe 00001A94

[Einmimiria]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

It looks like you graphics card drivers are a bit out of date. Try updating them to the most recent version and log into the game.

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!

[Chess-Purdie]

He cant even post a reply on his account, he keeps getting logged out? This is his reply-

Yeah, my apologies this system config is from mid reinstalling my graphics drivers, but they are fully up to date when I get this error message

[VashWyn]

This is true^ Still crashing

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\cgint\Documents
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU Intel(R) Core(TM) i5-6402P CPU @ 2.80GHz (4 CPUs), ~2.8GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS F4
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8144.191MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 14516.219MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.429GB SYSTEM_FREEDISC_SPACE 453.960GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.096 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9924
SYSTEM_GRAPHICS_DRIVER_DATE 9/5/2018 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 4018.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 4072.096 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_amd64_8e4f37220e99138f\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9924
SYSTEM_GRAPHICS_DRIVER_DATE 9/5/2018 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Headset Earphone (Corsair HS70 Wireless Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {94A7BA39-CAAF-4F32-B4BD-60DA5CBDFA8F}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/18/2019 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {1A8EA02C-2BAE-471E-A0E1-C2C831810728}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7541
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/18/2015 00:00:00
SYSTEM_SOUND VS278 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {68AE9A39-64A3-4B1D-9D4E-47997A7F3B8A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/5/2018 00:00:00
SYSTEM_SOUND VS248 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7E301FA6-F049-4D5F-ABB3-4904F3B57F78}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0037.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/5/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {468902D0-C6EA-11E6-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {468ECF30-C6EA-11E6-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {468F6B70-C6EA-11E6-8003444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9FA679D0-8E9C-11E8-8001444553540000}
SYSTEM_INPUT_NAME Corsair HS70 Wireless Gaming Headset
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {46902EC0-C6EA-11E6-8004444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G402
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FFE7900-CA53-11E8-8001444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FFEC720-CA53-11E8-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7FFEEE30-CA53-11E8-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G213
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
FINAL FANTASY XIV Support Centre - Google Chrome
@Chess - Discord
Microsoft Store
Microsoft Store
Microsoft Text Input Application
NVIDIA GeForce Overlay
Microsoft Edge
Microsoft Edge
Microsoft Edge


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Advanced Combat Tracker (remove only)
Battle.net
Diablo III
Dropbox
Google Chrome
Hearthstone
Blade & Soul
League of Legends
League of Legends
LogMeIn Hamachi
NCSOFT Game Launcher
OpenAL
Origin
PBE
Rainmeter
Steam
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Pokémon Trading Card Game Online
Dropbox Update Helper
Razer Synapse
Adobe AIR
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Skype™ 7.36
Citrix Online Launcher
Java Auto Updater
Intel(R) Chipset Device Software
Microsoft Visual C++ 2017 Redistributable (x86) - 14.12.25810
calibre
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2005 Redistributable
Realtek Ethernet Controller Driver
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
League of Legends
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Blade & Soul
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Action Replay PowerSaves 3DS version 1.55
Windows 10 Update Assistant
Microsoft XNA Framework Redistributable 4.0 Refresh
Twitch
Microsoft Visual C++ 2017 Redistributable (x64) - 14.12.25810
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
LogMeIn Hamachi
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Windows Driver Package - Intel Corporation (iaStorA) HDC (09/13/2016 15.2.0.1020)
Windows Driver Package - Intel Corporation (iaStorA) SCSIAdapter (09/13/2016 15.2.0.1020)
BullGuard Internet Security
CCleaner
GIMP 2.10.6
Speccy
Terraria
FTL: Faster Than Light
Rocket League
XCOM 2
Sid Meier's Civilization VI
Endless Legend
RimWorld
FINAL FANTASY IV
FINAL FANTASY X/X-2 HD Remaster
FINAL FANTASY IX
FINAL FANTASY VI
FINAL FANTASY VII
FINAL FANTASY XIV Online
Hearts of Iron IV
Stardew Valley
Factorio
Total War: MEDIEVAL II - Definitive Edition
NieR:Automata™
Total War: WARHAMMER II
FINAL FANTASY XII THE ZODIAC AGE
DRAGON QUEST® XI: Echoes of an Elusive Age™
Football Manager 2019
Football Manager 2019 Editor
Temtem Alpha
WinRAR 5.40 (64-bit)
Dauntless
Intel(R) Chipset Device Software
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Java 8 Update 181 (64-bit)
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.12.25810
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
FMRTE 19.2.1.21
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
NVIDIA Ansel
NVIDIA Control Panel 399.24
NVIDIA GeForce Experience 3.1.0.52
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 2.13.0.21
NVIDIA PhysX System Software 9.16.0318
NVIDIA Update 2.13.0.21
SHIELD Streaming
NVIDIA Wireless Controller Service
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA User Container
NVIDIA Elevated User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
Nvidia Share
NVIDIA ShadowPlay 2.13.0.21
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.30.2
Intel(R) ME UninstallLegacy
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.12.25810
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe 00002140
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 0000282C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000010EC
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 000018D4
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001798
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000714
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00002BE0
C:\Program Files (x86)\Steam\Steam.exe 00000E54
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 000024DC
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivlauncher.exe 000005FC
C:\Program Files (x86)\Steam\steamapps\common\FINAL FANTASY XIV Online\boot\ffxivsysinfo64.exe 000009DC
C:\Program Files\BullGuard Ltd\BullGuard\BullGuard.exe 0000236C
C:\Program Files\BullGuard Ltd\BullGuard\BullGuardTray.exe 00002430
C:\Program Files\NVIDIA Corporation\ShadowPlay\nvspcaps64.exe 00002B00
C:\Program Files\Rainmeter\Rainmeter.exe 00002A1C
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001BBC
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00000974
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 0000129C
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00000EFC
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002EA0
C:\Users\cgint\AppData\Local\Discord\app-0.0.305\Discord.exe 000005BC
C:\Users\cgint\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000CE4
C:\WINDOWS\Explorer.EXE 0000184C
C:\WINDOWS\System32\svchost.exe 000017E8
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001A58
C:\WINDOWS\system32\DllHost.exe 0000047C
C:\WINDOWS\system32\MicrosoftEdgeSH.exe 00002764
C:\WINDOWS\system32\SettingSyncHost.exe 00001C90
C:\WINDOWS\system32\browser_broker.exe 00002B34
C:\WINDOWS\system32\conhost.exe 000004EC
C:\WINDOWS\system32\sihost.exe 00001658
C:\WINDOWS\system32\svchost.exe 00001FA0
C:\WINDOWS\system32\taskhostw.exe 00001974
C:\Windows\System32\MicrosoftEdgeCP.exe 00001CF0
C:\Windows\System32\RuntimeBroker.exe 000016F4
C:\Windows\System32\SecurityHealthSystray.exe 00001C20
C:\Windows\System32\Speech_OneCore\Common\SpeechRuntime.exe 000005A8
C:\Windows\System32\smartscreen.exe 00001980
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00002148
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe 00001300
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000010DC
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe 0000040C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002CF4

[Dynratygus]

Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.


On your system report it shows that the drivers were updated to a 2018 version. Was this intentional? There is a more recent version of the drivers available for your graphics card. If you have not done so already, please do a cleanboot. Simply go to the 'Config' option on the Final Fantasy XIV launcher and to the right of 'System Information' click on 'Display.'


Thank you for visiting the Final Fantasy XIV Technical Support Forums.