Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

I apologize for the delay in our response. When did this start happening? Do you recall anything changing/updating on your PC that coincides with this?

When you say the graphics freeze, does the entire game crash or is the freezing only temporary? Do you notice any pattern to this?

What have you tried so far in order to alleviate the issue?

We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!