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  1. #1
    Player
    Tikal's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Tikal Victus
    World
    Excalibur
    Main Class
    Lancer Lv 50

    DX11 Error - The Latest version of DirectX is required to play...

    I had been playing normally, then I upgraded to pre-release for Shadowbringers. Then it updated.

    After that update, I get this error now.



    It works in DirectX9, but looks ugly.

    I've already downloaded and installed both the June 2010 Runtimes and Web installer for DirectX. Didn't work. Updated Graphic drives and restarted. Didn't work.

    I've deleted .cfg files. Nothing.

    My log.

    Code:
    -=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
    
    MyDocument	C:\Users\solky\Documents
    FINAL FANTASY XIV - A Realm Reborn	D:\Program Files (x86)\SquareEnix
    FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
    ProxyEnable 0
    ProxyServer unspecified
    ProxyOverride unspecified
    
    
    -=-=-=-=-=-=- System Information -=-=-=-=-=-=-
    
    SYSTEM_OS	Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
    SYSTEM_CPU	AMD Ryzen 5 1600 Six-Core Processor             (12 CPUs), ~3.2GHz
    SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
    SYSTEM_BIOS	F25
    SYSTEM_LANGUAGE	English (Regional Setting: English)
    SYSTEM_MEMORY	16332.672MB
    SYSTEM_VIRTUAL_MEMORY	134217727.875MB
    SYSTEM_PAGE_FILE	29644.672MB
    SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 231.892GB    SYSTEM_FREEDISC_SPACE 80.723GB
    SYSTEM_STORAGE	D:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 931.496GB    SYSTEM_FREEDISC_SPACE 23.329GB
    SYSTEM_STORAGE	E:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 354.713GB    SYSTEM_FREEDISC_SPACE 95.094GB
    SYSTEM_STORAGE	F:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1863.015GB    SYSTEM_FREEDISC_SPACE 1298.229GB
    SYSTEM_STORAGE	G:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 1397.263GB    SYSTEM_FREEDISC_SPACE 228.557GB
    SYSTEM_STORAGE	H:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 111.349GB    SYSTEM_FREEDISC_SPACE 8.516GB
    SYSTEM_DIRECTX_VERSION	DirectX 12
    SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
    SYSTEM_GRAPHICS_CHIP	GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	11048.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	8166.336 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	2560 x 1440 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	26.21.0014.3086
    SYSTEM_GRAPHICS_DRIVER_DATE	5/21/2019 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY2
    SYSTEM_GRAPHICS_CHIP	GeForce RTX 2080 Ti
    SYSTEM_GRAPHICS_MAKER	NVIDIA
    SYSTEM_GRAPHICS_VRAM	11048.000 MB
    SYSTEM_GRAPHICS_SHARED_VRAM	8166.336 MB
    SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
    SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (144Hz)
    SYSTEM_GRAPHICS_DRIVER	C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
    SYSTEM_GRAPHICS_DRIVER_VERSION	26.21.0014.3086
    SYSTEM_GRAPHICS_DRIVER_DATE	5/21/2019 17:00:00
    SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
    3.0
    SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
    SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
    SYSTEM_SOUND	SPDIF Interface (FiiO USB DAC-E10)
    SYSTEM_SOUND_DEVICE_ID	{5D562C81-E0A6-44B8-8490-3E3A9A113201}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	4/11/2018 00:00:00
    SYSTEM_SOUND	VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)
    SYSTEM_SOUND_DEVICE_ID	{027698EE-B231-4CC3-9E52-8EE1C5B748C4}
    SYSTEM_SOUND_DEVICE_NAME	vbaudio_vmauxvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.01.7600.16385
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	1/11/2019 00:00:00
    SYSTEM_SOUND	CABLE Input (VB-Audio Virtual Cable)
    SYSTEM_SOUND_DEVICE_ID	{11D065EF-1B9B-43EB-B872-65FD5B02451F}
    SYSTEM_SOUND_DEVICE_NAME	vbaudio_cable64_win7.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.01.7600.16385
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	9/2/2014 00:00:00
    SYSTEM_SOUND	Speakers (Yeti Stereo Microphone)
    SYSTEM_SOUND_DEVICE_ID	{1969D4E5-7B9C-41FF-A508-F5E84288DFBC}
    SYSTEM_SOUND_DEVICE_NAME	USBAUDIO.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.02.17134.0001
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	4/11/2018 00:00:00
    SYSTEM_SOUND	Realtek Digital Output (Realtek(R) Audio)
    SYSTEM_SOUND_DEVICE_ID	{992E7C9E-DC81-433E-A05E-A89507579BEC}
    SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.00.0001.8597
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	12/18/2018 00:00:00
    SYSTEM_SOUND	VoiceMeeter Input (VB-Audio VoiceMeeter VAIO)
    SYSTEM_SOUND_DEVICE_ID	{EB0ADA92-E012-410E-BB0C-D85FB52A2B2F}
    SYSTEM_SOUND_DEVICE_NAME	vbaudio_vmvaio64_win10.sys
    SYSTEM_SOUND_DRIVER_VERSION	6.01.7600.16385
    SYSTEM_SOUND_DRIVER_LANGUAGE	English
    SYSTEM_SOUND_DRIVER_DATE	1/11/2019 00:00:00
    SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Mouse
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
    SYSTEM_INPUT_NAME	Keyboard
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F63E190-51F5-11E7-8001444553540000}
    SYSTEM_INPUT_NAME	USB Receiver
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 767  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F689C80-51F5-11E7-8003444553540000}
    SYSTEM_INPUT_NAME	USB Receiver
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{ADE92E10-216E-11E9-8001444553540000}
    SYSTEM_INPUT_NAME	Yeti Stereo Microphone
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F68C390-51F5-11E7-8004444553540000}
    SYSTEM_INPUT_NAME	USB Receiver
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F68EAA0-51F5-11E7-8005444553540000}
    SYSTEM_INPUT_NAME	USB Receiver
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F6938C0-51F5-11E7-8006444553540000}
    SYSTEM_INPUT_NAME	USB Receiver
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{D687DBD0-6D06-11E9-8001444553540000}
    SYSTEM_INPUT_NAME	DigiHug USB Audio
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F67D930-51F5-11E7-8002444553540000}
    SYSTEM_INPUT_NAME	Gaming Keyboard G810
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 7  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F6938C0-51F5-11E7-8007444553540000}
    SYSTEM_INPUT_NAME	Gaming Keyboard G810
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{9F6938C0-51F5-11E7-8008444553540000}
    SYSTEM_INPUT_NAME	Gaming Keyboard G810
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
    SYSTEM_INPUT	{ADE95520-216E-11E9-8002444553540000}
    SYSTEM_INPUT_NAME	Yeti Stereo Microphone
    SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 1  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
    
    
    -=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
    
    FFXIVLauncher
    Imgur: The magic of the Internet - Google Chrome
    Technical Support - Post New Thread - Google Chrome
    Switch USB
    Espresso Glow 8.20
    Downloads
    APP Center
    NVIDIA GeForce Overlay
    
    
    -=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
    
    Dead Cells
    abrMate version 1.1
    Adobe AIR
    Adobe Creative Cloud
    Adobe After Effects 2019
    Aeon Timeline 2
    MSI Afterburner 4.3.0
    Adobe Media Encoder 2019
    Audacity 2.1.0
    Adobe Audition 2019
    FreeMind
    BitRaider Streaming Client
    Code Bank
    Canon MG3600 series User Registration
    Canon My Printer
    CrystalDiskInfo 7.0.5
    Dragon Ball FighterZ
    Everspace
    Final Fantasy XV - 4K Textures
    Final Fantasy XV: 4K Videos Pack
    Final Fantasy XV
    Friday the 13th: The Game
    Hellblade: Senua's Sacrifice
    Marmoset Hexels 3
    Adobe InDesign 2019
    ON_OFF Charge 2 B15.0709.1
    SIV
    @BIOS
    APP Center
    NETGEAR A7000 Genie
    Levelator
    Logitech Camera Settings
    Mad Max
    NBOS Character Sheet Designer 2.01b
    NCSOFT Game Launcher
    Ni no Kuni II: Revenant Kingdom
    Nioh: Complete Edition
    Notepad++ (32-bit x86)
    OBS Studio
    One Piece: Unlimited World Red
    Origin
    Adobe Photoshop CC 2019
    Planet Coaster
    Adobe Premiere Pro 2019
    qBittorrent 4.1.5
    ReaPlugs
    Scrivener Update
    SpellForce 3
    Star Ocean: TLH 4K/HD Remaster
    Steam
    StreamElements OBS.Live
    Uplay
    Steep
    Tom Clancy's The Division
    Voicemeeter, The Virtual Mixing Console
    VLC media player
    World of Final Fantasy
    Ys VIII: Lacrimosa of DANA
    Zotero
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
    Streamlabs Chatbot version 1.0.2.59
    Adobe AIR
    ph
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Java 8 Update 211
    Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
    Samsung Magician
    bl
    FINAL FANTASY XIV - A Realm Reborn
    univcredist
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
    Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
    Star Wars: The Old Republic
    Hi-Rez Studios Authenticate and Update Service
    Java Auto Updater
    UE4 Prerequisites (x64)
    Acquisition version 0.8b
    En Masse Launcher
    Google Update Helper
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
    ON_OFF Charge 2 B15.0709.1
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Path of Building version 1.4.53
    Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
    Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
    OEM Application Profile
    Microsoft Visual C++ 2005 Redistributable
    Realtek Ethernet Controller Driver
    Office 16 Click-to-Run Extensibility Component
    Office 16 Click-to-Run Localization Component
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
    Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    SIV
    Adobe Refresh Manager
    Adobe Acrobat DC
    Adobe Acrobat Reader DC
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
    @BIOS
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
    APP Center
    Microsoft Visual C++ 2015 RC Redistributable (x64) - 14.0.22816
    Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
    NETGEAR A7000 Genie
    Plantronics® GameCom 780/788 Software for Dolby® Headphone
    Code Bank
    Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
    Balanced
    Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
    Realtek High Definition Audio Driver
    Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
    Intel(R) C++ Redistributables on Intel(R) 64
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    RGB Fusion
    Streamlabs OBS 0.11.6
    draw.io 8.8.0
    Vortex
    Nexus Mod Manager
    7-Zip 16.04 (x64)
    RSI Launcher 1.1.1
    AMD Software
    AMD Ryzen Master
    AutoHotkey 1.1.26.01
    Logitech Capture
    ComicRack v0.9.178
    CPUID HWMonitor 1.40
    Equalizer APO
    GIMP 2.10.0
    Git version 2.19.0
    Greenshot 1.2.10.6
    Guild Wars 2
    Logitech Gaming Software 9.00
    Mozilla Firefox 67.0.4 (x64 en-US)
    Mozilla Maintenance Service
    Microsoft Office 365 - en-us
    ReaPlugs/x64
    Logitech SetPoint 6.69
    Just Cause 3
    Plague Inc: Evolved
    Livelock
    Project Nimbus: Complete Edition
    Castlevania: Lords of Shadow – Mirror of Fate HD
    Hard West
    RPG Maker MV
    Seraph
    Wizard of Legend
    Book of Demons
    Shadowverse
    Bayonetta
    Warhammer 40,000: Inquisitor - Martyr
    Assassin's Creed Origins
    FINAL FANTASY XII THE ZODIAC AGE
    Devil May Cry 5
    Dandara
    Sword Art Online: Fatal Bullet
    FINAL FANTASY XV WINDOWS EDITION
    Slay the Spire
    DRAGON BALL FighterZ
    Between the Stars
    HARDCORE MECHA
    Disgaea 5 Complete
    Yakuza Kiwami
    Sunset Overdrive
    SumatraPDF
    VBCABLE, The Virtual Audio Cable
    WinRAR 5.50 beta 3 (64-bit)
    Wonderdraft version 1.0.4.2
    XSplit VCam
    Microsoft Visual C++ 2005 Redistributable (x64)
    Grammarly for Microsoft® Office Suite
    Canon MG3600 series MP Drivers
    Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
    The Witcher 3 Mod Manager
    Python 2.7.13 (64-bit)
    RAPID Mode
    Adobe
    Backup and Sync from Google
    Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
    AMD Ryzen Master
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Adobe Illustrator
    Office 16 Click-to-Run Licensing Component
    Office 16 Click-to-Run Extensibility Component 64-bit Registration
    Combin 1.8
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
    Microsoft Visual C++ 2005 Redistributable (x64)
    Microsoft HEVC Media Extension Installation for Microsoft.HEVCVideoExtension_1.0.2512.0_x64__8wekyb3d8bbwe (x64)
    NVIDIA Ansel
    NVIDIA Control Panel 430.86
    NVIDIA Graphics Driver 430.86
    NVIDIA GeForce Experience 3.19.0.107
    NVIDIA Optimus Update 37.0.0.0
    NVIDIA PhysX System Software 9.19.0218
    NVIDIA Update 37.0.0.0
    DisplayDriverAnalyzer
    NVIDIA SHIELD Streaming
    NVIDIA HD Audio Driver 1.3.38.16
    NVIDIA Install Application
    NVIDIA NGX 1.2.14.134
    NVIDIA ABHub
    NVIDIA Backend
    NVIDIA Container
    NVIDIA TelemetryApi helper for NvContainer
    NVIDIA LocalSystem Container
    NVIDIA Message Bus for NvContainer
    NVIDIA NetworkService Container
    NVAPI Monitor plugin for NvContainer
    NVIDIA Session Container
    NVIDIA User Container
    NVIDIA Display Container
    NVIDIA Display Container LS
    NVIDIA Display Watchdog Plugin
    NVIDIA Display Session Container
    NVIDIA NodeJS
    NVIDIA Watchdog Plugin for NvContainer
    NVIDIA Telemetry Client
    NVIDIA Telemetry Container
    NVIDIA Virtual Host Controller
    Nvidia Share
    NVIDIA ShadowPlay 3.19.0.107
    NVIDIA SHIELD Wireless Controller Driver
    NVIDIA Update Core
    NVIDIA USBC Driver 1.1.27.831
    NVIDIA Virtual Audio 4.13.0.0
    Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
    Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
    Elgato Control Center
    Elgato Stream Deck
    Kingsoft PDF to Word SDK (2.0.1)
    Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706
    Update for Windows 10 for x64-based Systems (KB4023057)
    UE4 Prerequisites (x64)
    XSplit VCam
    
    
    -=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
    
    C:\Program Files (x86)\Adobe\Acrobat DC\Acrobat\acrotray.exe	000047EC
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe	00002C04
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe	00003E28
    C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe	0000475C
    C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe	00004648
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe	000041C4
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe	000041E0
    C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe	0000479C
    C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe	000018F8
    C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe	0000195C
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe	000045D8
    C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe	00002BA4
    C:\Program Files (x86)\Samsung\RAPID\CacheFilter\SamsungRapidApp.exe	000037D0
    C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE	000025D8
    C:\Program Files\Elgato\StreamDeck\QtWebEngineProcess.exe	0000130C
    C:\Program Files\Elgato\StreamDeck\StreamDeck.exe	00002D0C
    C:\Program Files\Google\Drive\googledrivesync.exe	00004350
    C:\Program Files\Greenshot\Greenshot.exe	00003B24
    C:\Program Files\Logitech Gaming Software\ArxApplets\Discord\logitechg_discord.exe	00002BF0
    C:\Program Files\Logitech Gaming Software\LCore.exe	00003220
    C:\Program Files\Logitech\SetPointP\SetPoint.exe	00000F90
    C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe	00002E04
    C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe	000019C8
    C:\Program Files\Open Media LLC\combin\combin.exe	00003CF8
    C:\Program Files\Plantronics\GameCom 780 & 788\GameCom780.exe	000036E8
    C:\Program Files\Windows Defender\MSASCuiL.exe	000033DC
    C:\Program Files\WindowsApps\AcrobatNotificationClient_1.0.4.0_x86__e1rzdqpraam7r\AcrobatNotificationClient.exe	00002980
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe	00002458
    C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe	00002470
    C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe	00003438
    C:\Users\solky\AppData\Local\Discord\app-0.0.305\Discord.exe	00003F08
    C:\Users\solky\AppData\Local\Google\Chrome\Application\chrome.exe	00004B08
    C:\Users\solky\AppData\Local\Programs\PretzelDesktop\helper\PretzelSaltHelper.exe	000043AC
    C:\Users\solky\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.shadowplay.sdPlugin\com.barraider.shadowplay.exe	000013E4
    C:\Users\solky\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.spotify.sdPlugin\com.barraider.spotify.exe	00003828
    C:\Users\solky\AppData\Roaming\Elgato\StreamDeck\Plugins\com.barraider.voicemeeter.sdPlugin\com.barraider.voicemeeter.exe	00003874
    C:\Users\solky\AppData\Roaming\Elgato\StreamDeck\Plugins\com.streamelements.obslive.sdPlugin\obslive-sdplugin.exe	00003908
    C:\WINDOWS\Explorer.EXE	00001C3C
    C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00002098
    C:\WINDOWS\system32\DllHost.exe	00003AF4
    C:\WINDOWS\system32\SettingSyncHost.exe	00002644
    C:\WINDOWS\system32\conhost.exe	0000353C
    C:\Windows\System32\RtkAudUService64.exe	00002CE0
    C:\Windows\System32\RuntimeBroker.exe	00003568
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe	0000226C
    C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	00002234
    D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe	00003D5C
    D:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	00003724
    F:\Program Files (x86)\Steam\Steam.exe	00003EA4
    F:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe	000004C4
    c:\windows\system32\sihost.exe	0000191C
    c:\windows\system32\svchost.exe	00002C68
    c:\windows\system32\taskhostw.exe	00001B90
    (1)

  2. #2
    Player
    Wolffriend's Avatar
    Join Date
    Jul 2017
    Location
    Girdania
    Posts
    40
    Character
    Atla Wolffriend
    World
    Diabolos
    Main Class
    Bard Lv 90
    Long thread here about this issue: http://forum.square-enix.com/ffxiv/t...ow-dx11-errors
    (0)

  3. #3
    Player
    Tikal's Avatar
    Join Date
    Sep 2013
    Posts
    4
    Character
    Tikal Victus
    World
    Excalibur
    Main Class
    Lancer Lv 50
    I'm not all the way sure it's related. I say that thread though. I hope it is.
    (0)

  4. #4
    Player
    LelecaLeca's Avatar
    Join Date
    Aug 2013
    Location
    Gridania
    Posts
    17
    Character
    Raja Atoel
    World
    Sargatanas
    Main Class
    Red Mage Lv 70
    I hope it's related so that whenever a fix comes in an update it works for both since I'm struggling with the same DirectX issue
    (0)

  5. #5
    Player
    Xegodar's Avatar
    Join Date
    Apr 2014
    Posts
    17
    Character
    Ta'ya Kohaku
    World
    Shiva
    Main Class
    Dancer Lv 90
    I had this problem as well. The issue was that for some reason these files got deleted from the game folder:

    XInputXIV9.dll
    XInputXIV3.dll
    SoundCoreBridge7.dll
    SoundCoreBridge.dll

    So best check if thats the case for you as well. If it is you can copy those from the benchmark for example.
    (0)

  6. #6
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Support Forums.

    How long have you been experiencing this issue? Where in game does the crash occur? Have you tried disabling any overlays? Does the crash happen when any background programs are running?




    Thank you for visiting the Final Fantasy XIV Technical Support Forums.
    (0)