Thank you for the reply LYagami.

The troubleshooting we and the Square Enix Support Center can provide deals directly with your home network. If you have attempted all of the suggested troubleshooting, you are likely running into an issue on your way to the server. This doesn't necessarily mean that your internet connection is faulty (nor is your ISP incorrect in stating they aren't restricting any data), only that you have an issue along that particular route.

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