When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Date & Time: today
Frequency: everytime i let the opening movie play
World name: NA
Character name: NA
Retainer name: NA
NPC name: NA
Monster name: NA
Class/Level: NA
Party or solo: NA
In-game time: NA
Area and coordinates: NA
Housing: NA
Steps:
1. open game and sign in
2. wait for movie to play
3. all subtitles do not show except the gremlin. lips seem out of sync to characters. only seems to be the auto play shadowbringers movie since i let the arr movie play and it was fine, audio was set to japanese (on purpose)
*Add more steps if necessary

Connection Specs
- Type of internet connection/provider: na
- Modem maker/model number: na

■ PC Specs

IMac 2018, 27inch, 30 something gbs of ram, whatever the top radeon chipset at the time was.