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  1. 06-29-2019 06:58 AM #1
    OCDGaming
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    Reign Nyteblade
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    Siren
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    Dark Knight Lv 65

    Sytem menu, FC menu

    so Since the update, if i run DX 11 or the Not supported DX 9 i cant open my systems menu . if i try it crashes me to desk top, if i run DX 9 I can open the FC menu's but i still Cant open the Systems Config menu with out crashing to desk top. is this a known issue? or is there a Fix for it?
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  2. 06-29-2019 07:04 AM #2
    Einmimiria
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    Good afternoon and thank you for posting on the Final Fantasy XIV Technical Support Forums.

    Do you receive an error when the game crashes?

    It it's specific to those menus, you may want to try reinstalling the game. Also make sure to remove the locally-saved data folder from 'My Documents' (located My Documents > My Games > Final Fantasy XIV). Simply move this folder back if this does not resolve the issue.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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  3. 06-29-2019 07:06 AM #3
    OCDGaming
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    Reign Nyteblade
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    Siren
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    Dark Knight Lv 65
    nope theres no Error , no error pop ups just Crash to desktop
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  4. 07-03-2019 09:47 AM #4
    Einmimiria
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    Thank you for the reply OCDGaming.

    Did you get a chance to reinstall the game? Based on your description of the problem, this may be a solution.

    We hope we can be of assistance in helping you enjoy the exciting world of Final Fantasy XIV!
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