Thank you for the reply.

Please try making sure the game is allowed through the fire wall. If you are attempting to connect to the game through wifi, please connect directly to the router. We are still experiencing a DDOS Attack which may be the cause of why you are experiencing connection issues. Please use the following link to stay updated.

https://na.finalfantasyxiv.com/lodes...364bee056a63de

Hope to see you online!!