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  1. 03-12-2012 03:15 AM #1
    Delmis
    Player
    Join Date
    Mar 2012
    Posts
    1

    Update crashes my computer, completely shutsdown Help!

    Hello Everyone,

    After the new update on 3/9 I played the game okay, but the next day I logged in to the game but once I got on it completely shutdown my computer. This is very frustrating to say the least. I have wanted to try this game, yet the impression that it has left me is less then desirable. Does anyone out there have the same problem, and can you possibly give me some advice on what I should do? I would greatly appreciate this.

    Thanks so much
    Delmis
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  2. 03-20-2012 08:11 AM #2
    SE_James
    Support Rep SE_James's Avatar
    Join Date
    Apr 2011
    Posts
    92
    Delmis,

    We’re sorry for the problems you are experiencing trying to play FINAL FANTASY XIV, and we’d like to try to help you resolve it. However we will need more information from you before we can try to resolve your issues. When posting on the Technical Support forum, please be sure to follow the general forum rules on posting, to ensure that you’re providing us with enough information for us to provide assistance.

    The general forum rules can be found at this link:
    Welcome to Forum: Technical Support!
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