I'm not sure there's anything I can do troubleshooting wise for this. My connection is good. I can log in, I can see my character. I actually tried to look at the two new races and the hrothgar are missing their entire body model. When I pick my character I get the message about being in a queue, then after some time passes I get to the loading screen with the little moogle down at the bottom and that's where it's stayed.