no issues prior to early release, now dx11 errors

[Dee64]

I turned off Dx11, which is only the only way I could get into the game at all. When I tried to run a trial and a raid, I was fighting invisible mobs and primals, a lot of the time. In addition, I had stop-gap movement, even in town (similar to what happens just before getting 90k ejection).

[Dee64]

At very least, SE should knock down this month's bill or give us a credit for optional items, in compensation for not being able to use the pre-order that we paid for; regardless, of whether you figure this problem out TODAY.

[Crystal_Raven]

It's weekend so very likely this won't be fixed until monday or tuesday if we are lucky. Not to mention it's not even acknowledged as an actual issue which just shows SE doesn't care.

Personally I'd recommend unsubbing and demanding a refund as the content we paid for is unplayable.

[zron]

Not sure this will work, but here's what I did: http://forum.square-enix.com/ffxiv/f...threads/394676

With this reddits' method, now I can avoid the issue and successfully boot ffxiv with DX11, thanks!

[Zhexos]

Greetings,

We apologize for lack of communication in regard to this matter. We appreciate everyone that has been sharing their system information, which helps us to further investigate the issue. The additional feedback regarding settings you have tried also helps our investigations, so please continue to share detailed information as much as possible.

If you're playing on a laptop, we would appreciate if you could include the manufacturer and model number of your laptop as well.

We sincerely apologize for the inconvenience this may be causing and appreciate your patience and understanding.

[PennilessImp749]

MSI
Model: GS73 7RE
Intergrated Graphics + GTX 1050 Ti

Hard Locked 120Hz Display
Unable to Lower Display Refresh Rate using Custom Settings

[Doozer]

I didn't really feel like dumping all my system info because so many other people have already, but I'd really like this to get fixed, so:

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Doozer\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS FX504GD.316
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16239.336MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 20152.809MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.959GB SYSTEM_FREEDISC_SPACE 297.958GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 4021.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8119.668 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_98079b1a931ddb0d\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_98079b1a931ddb0d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_98079b1a931ddb0d\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_98079b1a931ddb0d\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.20.0100.6709
SYSTEM_GRAPHICS_DRIVER_DATE 4/10/2019 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM Unknown
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39900ef41369c3dd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39900ef41369c3dd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39900ef41369c3dd\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvami.inf_amd64_39900ef41369c3dd\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 18:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {A7A3213E-2514-46EB-BFDE-9E40FA19E54C}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/13/2016 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3B35EC46-2021-4D0F-8F19-C4BE1D8E3170}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8656
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/19/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {76A7F4D0-6A99-11E9-8004444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {76A81BE0-6A99-11E9-8005444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {092B0390-868F-11E9-8004444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {092B51B0-868F-11E9-8006444553540000}
SYSTEM_INPUT_NAME HUION HID
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
no issues prior to early release, now dx11 errors - Page 27 - Google Chrome
Spotify Free
MSI Afterburner
Resource Monitor
Steam
Razer Central
Programs and Features
NVIDIA GeForce Overlay
Settings
Settings
Huion Tablet


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
MSI Afterburner 4.6.1
Bandicut
Battle.net
Diablo III
Google Chrome
Adobe Lightroom Classic CC
Adobe Photoshop CC 2019
Razer Cortex
Razer Surround
RivaTuner Statistics Server 7.2.2
Steam
VirtualCloneDrive
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
FINAL FANTASY XIV - A Realm Reborn
Microsoft XNA Framework Redistributable 4.0
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Microsoft SQL Server Compact 3.5 SP2 ENU
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
ASUS PTP Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
WinFlash
Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
ATK Package
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Windows Driver Package - Graphics Tablet (WinUsb) USBDevice (04/10/2014 8.33.30.0)
CCleaner
Windows Driver Package - ASUS (AsusPTPDrv) HIDClass (09/23/2016 11.0.0.14)
FireAlpaca 2.1.20 (64bit)
Guild Wars 2
Mozilla Firefox 66.0.5 (x64 en-CA)
Mozilla Maintenance Service
Notepad++ (64-bit x64)
Terraria
Alan Wake
DARK SOULS™: Prepare To Die Edition
Fallout: New Vegas
Dying Light
Darkest Dungeon®
Dead Rising 3
Pillars of Eternity
The Long Dark
Don't Starve Together
FINAL FANTASY X/X-2 HD Remaster
Borderlands 2
Sunset Overdrive
VLC media player
WinRAR 5.71 (64-bit)
Microsoft Visual C++ 2005 Redistributable (x64)
VEGAS Pro 16.0
MSVCRT Redists
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Malwarebytes version 3.7.1.2839
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Huion Tablet v14.7.154.586
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2005 Redistributable (x64)
NVIDIA Ansel
NVIDIA Control Panel 430.86
NVIDIA Graphics Driver 430.86
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 37.0.0.0
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
ROG Gaming Center
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Huion Tablet\Huion Tablet.exe 000021FC
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00000880
C:\Program Files (x86)\Malwarebytes\Anti-Malware\mbamtray.exe 00001988
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002BEC
C:\Program Files (x86)\Razer\Razer Services\Razer Central\CefSharp.BrowserSubprocess.exe 00002300
C:\Program Files (x86)\Razer\Razer Services\Razer Central\Razer Central.exe 00005B18
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00000458
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00004B48
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000051F4
C:\Program Files (x86)\Steam\Steam.exe 00002E0C
C:\Program Files (x86)\Steam\bin\cef\cef.win7x64\steamwebhelper.exe 00005940
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00003D10
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001820
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00000840
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000009B0
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.1244.0_x64__8j3eq9eme6ctt\GCP.ML.BackgroundSysTray\IGCCTray.exe 00002B2C
C:\Program Files\WindowsApps\AppUp.IntelGraphicsExperience_1.100.1244.0_x64__8j3eq9eme6ctt\IGCC.exe 00002708
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19041.16510.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 00003364
C:\Users\Doozer\AppData\Local\Discord\app-0.0.305\Discord.exe 00001EC0
C:\Users\Doozer\AppData\Roaming\Spotify\Spotify.exe 00002418
C:\WINDOWS\Explorer.EXE 000004BC
C:\WINDOWS\System32\DriverStore\FileRepository\atkwmiacpiio.inf_amd64_a5cf007e1dac78ef\AsMonStartupTask64.exe 00001850
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dch.inf_amd64_4ea0ed0af1507894\igfxEM.exe 00001C0C
C:\WINDOWS\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001D54
C:\WINDOWS\system32\ApplicationFrameHost.exe 00003464
C:\WINDOWS\system32\DllHost.exe 00003FF8
C:\WINDOWS\system32\conhost.exe 00002180
C:\WINDOWS\system32\sihost.exe 00001884
C:\WINDOWS\system32\svchost.exe 00002620
C:\WINDOWS\system32\taskhostw.exe 00001BA4
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00004BBC
C:\Windows\System32\RuntimeBroker.exe 00002F2C
C:\Windows\System32\SecurityHealthSystray.exe 00002050
C:\Windows\System32\smartscreen.exe 00002018
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 00003948
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000042C0
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00000EA8

And as per Zhexos' request, I'm currently using an ASUS TUF FX504.

[VanGoghComplex]

Well, a "No 144hz Option" thread has been moved to the "Accepted Bugs" forum, so maybe that's an encouraging first step.

After all, this whole debacle is a bug - a bug in the developers' reasoning.

[JustDave]

Since you asked... I'm on an ASUS ROG Strix SCAR Edition


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\David\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS GL703GE.314
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16238.707MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 19182.707MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.422GB SYSTEM_FREEDISC_SPACE 50.994GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.512GB SYSTEM_FREEDISC_SPACE 931.308GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8119.354 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.0100.6446
SYSTEM_GRAPHICS_DRIVER_DATE 11/18/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1050 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 12140 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_2dd4c250764257ac\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_2dd4c250764257ac\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_2dd4c250764257ac\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvam.inf_amd64_2dd4c250764257ac\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.2546
SYSTEM_GRAPHICS_DRIVER_DATE 4/24/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {939469D0-B723-4485-AFFD-3400B4A1E286}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.8683.0001
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 4/16/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {027EF630-91F9-11E9-8001444553540000}
SYSTEM_INPUT_NAME ASUS Wireless Radio Control
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02807CD0-91F9-11E9-800D444553540000}
SYSTEM_INPUT_NAME ROCCAT Kova
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02807CD0-91F9-11E9-800C444553540000}
SYSTEM_INPUT_NAME ROCCAT Kova
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02807CD0-91F9-11E9-800E444553540000}
SYSTEM_INPUT_NAME ROCCAT Kova
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02802EB0-91F9-11E9-8003444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {027EF630-91F9-11E9-8002444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02802EB0-91F9-11E9-8004444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02807CD0-91F9-11E9-8006444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02807CD0-91F9-11E9-8008444553540000}
SYSTEM_INPUT_NAME ITE Device(8910)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {02807CD0-91F9-11E9-800B444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
no issues prior to early release, now dx11 errors - Reply to Topic - Mozilla Firefox
Diablo 2: Lord Of Destruction by MrLlamaSC in 2:05:09 SGDQ2019 - YouTube - Mozilla Firefox
Settings
Microsoft Store
Microsoft Store
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Dropbox
GameFirst V
ROCCAT Swarm
NVIDIA Stereoscopic 3D Driver
Steam
Intel(R) Wireless Bluetooth(R)
Dropbox Update Helper
AURA Service
ASUS Aac_NBDT HAL
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
ROCCAT Swarm
Intel® PROSet/Wireless Software
ROG Aura Core Component
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
ASUS AURA Display Component
Microsoft Visual C++ 2017 Redistributable (x86) - 14.16.27027
Microsoft SQL Server Compact 3.5 SP2 ENU
ASUS MB Peripheral Products
ASUS Keyboard HAL
ASUS GiftBox Service
ASUS AURA Headset Component
Intel(R) Chipset Device Software
Realtek Card Reader
Microsoft Visual C++ 2017 X86 Minimum Runtime - 14.16.27024
Intel(R) Dynamic Platform and Thermal Framework
Microsoft Visual C++ 2017 X86 Additional Runtime - 14.16.27024
ASUS PTP Driver
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.21005
Realtek Ethernet Controller Driver
GameFirst V
AURA Service
WinFlash
ASUS Device Activation
Microsoft VC++ redistributables repacked.
ROCCAT Kova[+] Mouse Driver
ASUS Update Helper
Intel(R) Trusted Connect Services Client
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
ASUS Mouse HAL
Asus Sonic Radar 3
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.21005
Asus Sonic Studio 3
ASUS Hello
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
ASUS Live Update
Windows Driver Package - ASUSTek COMPUTER INC. (AsusPTPDrv) HIDClass (10/25/2017 11.0.0.21)
Nexus Mod Manager
7-Zip 19.00 (x64)
Mozilla Firefox 67.0.4 (x64 en-US)
Mozilla Maintenance Service
Overlord
The Elder Scrolls III: Morrowind
Skyrim Script Extender (SKSE)
Fallout 4
The Elder Scrolls V: Skyrim
ASUS Aac_NBDT HAL
Asus AudioCaptureNotificationConfigurator
ASUS Keyboard HAL
ASUS Mouse HAL
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
Intel(R) Management Engine Components
Update for Windows 10 for x64-based Systems (KB4480730)
Asus ProductDaemonSetup
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Management Engine Driver
Intel(R) Rapid Storage Technology
Asus ApoDispatchConfigurator
Asus NahimicSettingsConfigurator
Microsoft VC++ redistributables repacked.
Asus ProfileSwitcherCleanup
Intel(R) PRO/Wireless Driver
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Asus SonicStudio3Setup
Intel® PROSet/Wireless WiFi Software
Intel(R) Serial IO
ASUS AURA Headset Component
Asus SonicMapperConfigurator
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
Asus DeviceRoutingConfigurator
ASUS AURA Display Component
NVIDIA Ansel
NVIDIA 3D Vision Driver 425.46
NVIDIA Control Panel 425.46
NVIDIA Graphics Driver 425.46
NVIDIA GeForce Experience 3.13.1.30
NVIDIA Optimus Update 31.1.10.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 31.1.10.0
NVIDIA SHIELD Streaming
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.13.1.30
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.04.0
ASUS MB Peripheral Products
Intel(R) Chipset Device Software
Intel(R) Trusted Connect Service Client x64
ROG Gaming Center
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
ASUS Aura SDK
Microsoft SQL Server Compact 3.5 SP2 x64 ENU
Asus SonicRadar3Setup
Update for Windows 10 for x64-based Systems (KB4023057)
Intel(R) Management Engine Components
Intel(R) Serial IO


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Dropbox\Client\75.4.141\QtWebEngineProcess.exe 00000824
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 00003118
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00003288
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001CBC
C:\Program Files (x86)\ROCCAT\Kova[+] Mouse\Kova[+]Monitor.exe 000011A0
C:\Program Files (x86)\ROCCAT\ROCCAT Swarm\ROCCAT_Swarm_Monitor.exe 000031FC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001428
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001ED8
C:\Program Files (x86)\Steam\Steam.exe 000028F4
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 000015D4
C:\Program Files\Mozilla Firefox\firefox.exe 0000081C
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe 00003324
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 000032E0
C:\Program Files\Windows Defender\MSASCuiL.exe 00002E94
C:\Program Files\WindowsApps\B9ECED6F.ASUSBatteryHealthCharging_1.0.7.0_x86__qmba6cd70vzyy\ASUS Battery Health Charging\BhcMgr.exe 00002C5C
C:\Program Files\WindowsApps\B9ECED6F.ASUSKeyboardHotkeys_1.0.10.0_x86__qmba6cd70vzyy\ATK Package\HControl.exe 00002FD0
C:\Program Files\WindowsApps\B9ECED6F.ROGAuraCore_2.1.30.0_x86__qmba6cd70vzyy\AuraListen.exe 00002EE0
C:\Program Files\WindowsApps\B9ECED6F.ROGGameVisual_1.1.1.0_x64__qmba6cd70vzyy\ACMON.exe 00002724
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 00003424
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000007D0
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.19041.16510.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe 000025BC
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 000039E0
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 000000F4
C:\Users\David\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00000EF0
C:\Windows\Explorer.EXE 0000135C
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 00001944
C:\Windows\System32\DriverStore\FileRepository\atkwmiacpiio.inf_amd64_a5cf007e1dac78ef\AsMonStartupTask64.exe 000010F8
C:\Windows\System32\DriverStore\FileRepository\igdlh64.inf_amd64_28d80681d3523b1c\igfxext.exe 00003034
C:\Windows\System32\RuntimeBroker.exe 00000B24
C:\Windows\System32\SystemSettingsBroker.exe 00003704
C:\Windows\System32\smartscreen.exe 00001DE0
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 000026DC
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 000022D8
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 0000220C
C:\Windows\system32\ApplicationFrameHost.exe 00000C4C
C:\Windows\system32\DllHost.exe 00002344
C:\Windows\system32\conhost.exe 0000036C
c:\windows\system32\sihost.exe 00000D88
c:\windows\system32\svchost.exe 00003588
c:\windows\system32\taskhostw.exe 00000E84

[Konala]

My brother's laptop is an ASUS ROG GL703GS-DS74 with 144hz monitor refresh rate. I can't post my brother's system info but I can share some information about stuff we've tried.

We tried lowering the refresh rate to 90hz, which caused the Nvidia Control Panel to pop up a warning about causing system instabilities and voiding the computer's warranty. This did let my brother log in w/ Directx 11 but the screen was dark, pixelated, and the game was see through making the desktop visible.

We tried Directx 9 which works for awhile but is unstable and crashes regularly.

We have been using the method of connecting to the TV via HDMI cable successfully. However, for it to work we have to switch to just using the TV for the monitor. Once in game we switch back to the laptop monitor and disconnect from the TV. More importantly, the frame limits do not seem to be working. We selected the 60 FPS cap from the System Configuration settings but the window shows in the top right corner a FPS of 143-144, so the laptop's native refresh rate basically.