no issues prior to early release, now dx11 errors

[Lexxicon]

60hz monitor here and I have game limited to 60fps. I am able to load the game. my issue occurs randomly and varies between a DX11 error pop-up or a fault logged in event viewer. I never experienced these issues prior to shadowbringers. I do not experience these issues in other games.

[Weowolf]

Yeah I have no options to change my laptops' 120hz (I have intel controlling my display rather than my NVIDA - by no choice of my own, though I have the NVIDA control panel, I can't change anything on it but 3D settings). I also tried to download directx 9 but my laptop wouldn't let me, it's stuck at directx12.

I heard there was an emergency maintenance last night, but it fixed nothing for me. I'm still getting the errors, so no ff14 for me till SE fixes/changes something.

Here are my laptop's specs:

------------------
System Information
------------------
Time of this report: 7/2/2019, 09:34:18
Machine name: MSI
Machine Id: {336F7183-7E48-4BC7-A2D3-FA5D95CAE3E7}
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Language: English (Regional Setting: English)
System Manufacturer: Micro-Star International Co., Ltd.
System Model: GP63 Leopard 8RE
BIOS: E16P5IMS.10A (type: UEFI)
Processor: Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
Memory: 16384MB RAM
Available OS Memory: 16230MB RAM
Page File: 14460MB used, 4201MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

---------------
Display Devices
---------------
Card name: Intel(R) UHD Graphics 630
Manufacturer: Intel Corporation
Chip type: Intel(R) UHD Graphics Family
DAC type: Internal
Device Type: Full Device (POST)
Device Key: Enum\PCI\VEN_8086&DEV_3E9B&SUBSYS_12141462&REV_00
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8243 MB
Dedicated Memory: 128 MB
Shared Memory: 8115 MB
Current Mode: 1920 x 1080 (32 bit) (120Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.682141,0.309094), Green(0.268078,0.673352), Blue(0.150891,0.064953), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN15F4
Native Mode: 1920 x 1080(p) (120.003Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_b95c9a044993331b\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_b95c9a044993331b\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_b95c9a044993331b\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_b95c9a044993331b\igd12umd64.dll
Driver File Version: 25.20.0100.6374 (English)
Driver Version: 25.20.100.6374
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.4
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 11/17/2018 7:00:00 PM, 2545736 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: {D7B78E66-7DDB-11CF-346F-7032BBC2D435}
Vendor ID: 0x8086
Device ID: 0x3E9B
SubSys ID: 0x12141462
Revision ID: 0x0000
Driver Strong Name: oem62.inf:5f63e53429d61c21:iCFL_w10_DS:25.20.100.6374:PCI\VEN_8086&DEV_3E9B
Rank Of Driver: 00CF2001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_C ModeVC1_C
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeMPEG2_IDCT DXVA2_ModeVC1_D2010 DXVA2_ModeWMV9_IDCT DXVA2_ModeVC1_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_Multiview_NoFGT DXVA2_ModeVP8_VLD DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeVP9_VLD_Profile0 DXVA2_ModeVP9_VLD_10bit_Profile2
Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
{BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 3
MPO Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
MPO Stretch: 5.000X - 0.334X
MPO Media Hints: colorspace Conversion
MPO Formats: NV12,YUY2,R16G16B16A16_FLOAT,R10G10B10A2_UNORM,R8G8B8A8_UNORM,B8G8R8A8_UNORM
PanelFitter Caps: RGB,YUV,BILINEAR,HIGH_FILTER,STRETCH_YUV,STRETCH_RGB,IMMEDIATE,HDR (MPO3)
PanelFitter Stretch: 5.000X - 0.334X
Extension Drivers:
Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_ext.inf_amd64_c3dbf180fdda5a26\iigd_ext.inf
Driver Version: 24.20.100.6169
Driver Date: 06/18/2018
Driver Provider: Intel Corporation
Catalog Attributes: Universal:False Declarative:True
Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_extension.inf_amd64_a6db5bab84d74952\iigd_extension.inf
Driver Version: 23.20.16.4974
Driver Date: 02/28/2018
Driver Provider: Intel Corporation
Catalog Attributes: Universal:False Declarative:True
Component Drivers:
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A
Driver Name: Unknown
Driver Version: Unknown
Driver Date: Unknown
Driver Provider: Unknown
Catalog Attributes: N/A

Card name: NVIDIA GeForce GTX 1060
Manufacturer: NVIDIA
Chip type: GeForce GTX 1060
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1C20&SUBSYS_12141462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 14167 MB
Dedicated Memory: 6052 MB
Shared Memory: 8115 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_e1898f0f1a682b34\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_e1898f0f1a682b34\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_e1898f0f1a682b34\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmii.inf_amd64_e1898f0f1a682b34\nvldumdx.dll
Driver File Version: 25.21.0014.1891 (English)
Driver Version: 25.21.14.1891
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2.4
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:True
Driver Attributes: Final Retail
Driver Date/Size: 2/5/2019 7:00:00 PM, 957616 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x1C20
SubSys ID: 0x12141462
Revision ID: 0x00A1
Driver Strong Name: oem60.inf:0f066de381b63242:Section007:25.21.14.1891:PCI\VEN_10DE&DEV_1C20&SUBSYS_12141462
Rank Of Driver: 00CF0001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVP9_VLD_Profile0
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

-------------
Sound Devices
-------------
Description: Speakers (2- Realtek(R) Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_1220&SUBSYS_14621228&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.8496 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/24/2018 12:00:00 AM, 6330824 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

[DreamsTeller]

I already posted this short guide on reddit but I finally could use my game character as main and I would like to share it with ppl who doesn't browse reddit.

Intro:
After realese of SHB I had the same issue with running game with DX11 ON getting an error: https://imgur.com/a/46kFSiB
Turning off DX11 allowed me to start a game however it was looking terrible.
I read a solution on this forums that I should make a custom resolution with lower refresh rate.
Unfortunatly my laptop (MSI GE73 Raider RGB 8RF) has fixed refresh rate 120hz! https://imgur.com/a/FWi9bPE
For all the ppl with the same problem as my I present you how to add custom refresh rate if your laptop display doesn't allow it by standard.

Solution:
1. Download Custom Resolution Utility (CRU) https://www.monitortests.com/forum/T...on-Utility-CRU
2. Run CRU.exe
3. Choose your active monitor and click Add... in Detailed resolutions section
https://imgur.com/a/wnwl9PA
4. Set Timing to Automatic - LCD standard and choose desired refresh rate (for me it's 60hz) and click OK
https://imgur.com/a/ymrloUp
5. Click arrow up to set your new refresh rate above the old one
https://imgur.com/a/joscd3K
6. In the end it should look like this
https://imgur.com/a/83P4R9C
7. Click OK and reboot your laptop
8. Set the refresh rate:
Windows 10: right-click on the desktop > Display settings > Advanced display settings > Display adapter properties > Monitor tab
Windows Vista/7/8/8.1: right-click on the desktop > Screen resolution > Advanced settings > Monitor tab
https://imgur.com/a/D6e0UH2

Additional info:
After SE finally patch this issue you can delete all the custom resolutions added in program by running reset-all.exe

Disclaimer:
I'm not an expert or anything just wanted to share solution that worked for me with such a great community.

[RommyRey]

This is just wrong. GTX1060 with 75hz monitor.
I get DC after 15 minutes of playing and I have to wait enormous queue again and again.
This is first time I get so disappointed by SE.

[VanGoghComplex]

This is just wrong. GTX1060 with 75hz monitor.
I get DC after 15 minutes of playing and I have to wait enormous queue again and again.
This is first time I get so disappointed by SE.

Don't worry, they're reverting the change.

[Doozer]

uninstalled then removed dir and made sure nothing in regedit or any ref of ffxiv rebooted a few times, then installed. took a few hrs tops. hope it helps, and hope it holds.

I took the time to comb through my registry and removed every mention of FFXIV that it would let me after uninstalling and deleting all related files, but it didn't work, unfortunately.

[UserDomainError]

I thought they rolled back, but when I open the launcher and go to options and turn direct X 11 back on I get the same error again and it closes launcher. I then had to open launcher go to options on the bottom and turn off the Direct x 11 option to get game to load.

Edit: Gtx 2080 144hz

[VanGoghComplex]

I thought they rolled back, but when I open the launcher and go to options and turn direct X 11 back on I get the same error again and it closes launcher. I then had to open launcher go to options on the bottom and turn off the Direct x 11 option to get game to load.

They have not rolled back yet. They couldn't fit it into the emergency maintenance. They're going to roll back ASAP though.

[Jactrax]

No steam - same problem laptop lock on 120 hz wtf it game need a low grade equip for play last edition of it? Loool

[UserDomainError]

They have not rolled back yet. They couldn't fit it into the emergency maintenance. They're going to roll back ASAP though.

Thanks for that info!