no issues prior to early release, now dx11 errors

[MikuMitsuko]

I have a 60hz monitor and I'm getting these issues. Impossible to change refresh rate, too

[Archip]

I already tried everything (reintalling drivers, refresh rate its 60 since i have a monitor that has 60 only, i even reintalled the game again and keep getting this:


ffxiv_dx11.exe
1.0.0.0
5d0d1619
ntdll.dll
10.0.17134.556
74bed8b0
c0000374
00000000000f479b
e28
01d52dbdfe31736a
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
59cc8f0a-6b4b-4076-8927-bafe5c853cb5

[Scott]

I have the nearly identical Problem

This Happens when I log in with DX11



When I use DX9 I can log in but as soon as the first Cutscene Plays it crashes with this Message.







-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\mikeh\OneDrive\Dokumente
FINAL FANTASY XIV - A Realm Reborn D:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 3
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-Bit-Version (6.2, Build 9200) (17763.rs5_release.180914-1434)
SYSTEM_CPU Intel(R) Core(TM) i7-9700K CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 8
SYSTEM_BIOS 2012
SYSTEM_LANGUAGE Deutsch (Gebietsschema: Deutsch)
SYSTEM_MEMORY 16290.770MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18722.770MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 446.458GB SYSTEM_FREEDISC_SPACE 394.907GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1863.016GB SYSTEM_FREEDISC_SPACE 1797.815GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce RTX 2070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce RTX 2070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8031.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8145.385 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/22/2019 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Englisch
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Lautsprecher (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {71BF4E48-6FF5-4988-81B5-446711E9B61A}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7841
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/3/2016 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {6BA9CB37-5C2F-442D-AA6A-DDEB223D1F0B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7841
SYSTEM_SOUND_DRIVER_LANGUAGE Englisch
SYSTEM_SOUND_DRIVER_DATE 6/3/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Maus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tastatur
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {91970D60-8977-11E9-8001444553540000}
SYSTEM_INPUT_NAME G110 G-keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E22AC9D0-8D17-11E9-8001444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9198BB10-8977-11E9-8002444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G110
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9199A570-8977-11E9-8003444553540000}
SYSTEM_INPUT_NAME Gaming Keyboard G110
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E22B8D20-8D17-11E9-8002444553540000}
SYSTEM_INPUT_NAME USB Laser Game Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9199F390-8977-11E9-8005444553540000}
SYSTEM_INPUT_NAME G110 G-keys
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
no issues prior to early release, now dx11 errors - Antworten - Google Chrome
NVIDIA GeForce Overlay
Einstellungen
Einstellungen
Filme & TV
Microsoft Store
Filme & TV
Microsoft Store


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Creative Cloud
Google Chrome
Adobe Photoshop CC 2019
wtfast 4.12
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.15.26706
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
OpenOffice 4.1.6
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.15.26706
Google Update Helper
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.40660
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2017 Redistributable (x86) - 14.15.26706
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2017 Redistributable (x64) - 14.15.26706
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.40660
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
TITANWOLF GAUNTLET GAMING MOUSE
WinRAR 5.71 (64-Bit)
Microsoft Visual C++ 2005 Redistributable (x64)
FFXIV TexTools
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
MPC-HC 1.7.13 (64-bit)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.40660
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
NVIDIA Ansel
NVIDIA Systemsteuerung 430.86
NVIDIA Grafiktreiber 430.86
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX-Systemsoftware 9.19.0218
NVIDIA Update 37.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD-Audiotreiber 1.3.38.16
NVIDIA Install Application
NVIDIA NGX 1.2.14.134
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.1.27.831
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.15.26706
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.40660
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.15.26706


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\CCXProcess.exe 00003098
C:\Program Files (x86)\Adobe\Adobe Creative Cloud Experience\libs\node.exe 00003088
C:\Program Files (x86)\Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe 00002EEC
C:\Program Files (x86)\Adobe\Adobe Sync\Coresync\Coresync.exe 0000306C
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\ADS\Adobe Desktop Service.exe 00002D80
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe 00002EB0
C:\Program Files (x86)\Common Files\Adobe\Adobe Desktop Common\IPCBox\AdobeIPCBroker.exe 0000289C
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\CCLibrary.exe 000033B8
C:\Program Files (x86)\Common Files\Adobe\Creative Cloud Libraries\libs\node.exe 0000250C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000011B4
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00001180
C:\Program Files (x86)\TITANWOLF\GAUNTLET GAMING MOUSE\TTFMon.exe 00000B70
C:\Program Files (x86)\wtfast\cef\CefSharp.BrowserSubprocess.exe 00002EA8
C:\Program Files (x86)\wtfast\wtfast.exe 00002EF8
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002194
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001148
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001B58
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 0000249C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000024B4
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBridge\SkypeBridge.exe 000015C8
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11905.1001.4.0_x64__8wekyb3d8bbwe\WinStore.App.exe 00000EF4
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.30.12001.0_x64__8wekyb3d8bbwe\GameBar.exe 00001F1C
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_3.30.12001.0_x64__8wekyb3d8bbwe\GameBarFT.exe 0000287C
C:\Program Files\WindowsApps\Microsoft.YourPhone_1.19061.410.0_x64__8wekyb3d8bbwe\YourPhone.exe 00002574
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 000025C4
C:\Users\mikeh\AppData\Local\Microsoft\OneDrive\19.086.0502.0006\FileCoAuth.exe 000003A8
C:\Users\mikeh\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00002D64
C:\Windows\Explorer.EXE 00001760
C:\Windows\ImmersiveControlPanel\SystemSettings.exe 0000296C
C:\Windows\System32\RuntimeBroker.exe 00002B9C
C:\Windows\System32\SecurityHealthSystray.exe 000018DC
C:\Windows\System32\SystemSettingsBroker.exe 0000288C
C:\Windows\System32\smartscreen.exe 00001770
C:\Windows\System32\svchost.exe 00003330
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe 000021B8
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00001C58
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\RemindersServer.exe 00002434
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001A14
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001ADC
C:\Windows\system32\ApplicationFrameHost.exe 00000F3C
C:\Windows\system32\DllHost.exe 000032EC
C:\Windows\system32\SearchProtocolHost.exe 00002B8C
C:\Windows\system32\SettingSyncHost.exe 00001F20
C:\Windows\system32\conhost.exe 000015C0
C:\Windows\system32\sihost.exe 00001318
C:\Windows\system32\svchost.exe 0000188C
C:\Windows\system32\taskhostw.exe 000013F8
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000037F8
D:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000023E8

[Jestrtastro]

Just chiming in that I too am having the same issue. I have an external 60hz monitor hooked up to my laptop (gtx 1060). The main display is set to 120hz which I can't seem to change. If I set it to single monitor, external only, I am able to launch the game without any issues. If it's extended or internal only, I get the errors.

[Sunarine]

Does it work in windowed mode?

[LuciferMink]

I can ONLY play in DX9.

[keiAya]

I can ONLY play in DX9.

Same, I have no problems with DX9 but it looks terrible.

[Averax]

I tried setting my refresh rate to 90hz. But it keeps saying "Out of Range" (165hz monitor). I tried the lower 85hz option to no avail.

Edit: DX9 does not work at all for me. My character is parked in limsa, which may be a part of the issue.

[Doozer]

I don't know if I can even change the refresh rate in my Nvidia Control Panel, because whenever I try to open it I get this:



Despite it working at least two days ago and I can still clearly see I have a working Nvidia GPU. Something fishy is afoot.

[Splitz]

Creating a custom Nvidia Control Panel resolution setting capping FPS at 90hz fixed it for me.
Guess this will have to do for now, thanks!