no issues prior to early release, now dx11 errors

[Dee64]

I just sent a link to this conversation to the email customer service. At this point, I'm ready for a refund and I'll count my years of ffxiv as officially over, unless this is quickly addressed.

[Nandey]

i found a small solution. works for me.

Need a second monitor or a tv for do.
I have a MSI with 120hz screen and a second monitor with 60hz...

I put for open the game with directx 9 and in the Menu of the game (before choose the character) and in the menu i select the second monitor for open the game. (need restart the game for apply).
So, in login i choose directx 11 and the game works.
Later in the menu i choose Window mode, i move the window of the second monitor for first monitor and put borderless window. and now is running fine in the first monitor.

I dont know whats happen if i take off the hdmi cable of second monitor.

[Crevan]

i found a small solution. works for me.

Need a second monitor or a tv for do.
I have a MSI with 120hz screen and a second monitor with 60hz...

I put for open the game with directx 9 and in the Menu of the game (before choose the character) and in the menu i select the second monitor for open the game. (need restart the game for apply).
So, in login i choose directx 11 and the game works.
Later in the menu i choose Window mode, i move the window of the second monitor for first monitor and put borderless window. and now is running fine in the first monitor.

I dont know whats happen if i take off the hdmi cable of second monitor.

Can confirm this worked for me too.
I switched from my laptop monitor to my extended display and was able to boot it up in DX11