no issues prior to early release, now dx11 errors

[MonoShiro]

so it isnt nvidia, confirmation at least.

still tho, this may be the issue: were we all running the game at higher than its now max of 90hz? could be part of the problem if its fixing some of us.

[Geddoe]

Confirming I have this issue while running DX11, crashes with the message

DX9 running ok, but FPS drops in populated areas and game crashes alot

Playing on an MSI laptop, GTX 1070

Please fix it so we can enjoy SHB

Here are my specs:



-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\AzozDKN\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS E17C5IMS.106
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16230.238MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18662.238MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.177GB SYSTEM_FREEDISC_SPACE 82.335GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 911.900GB SYSTEM_FREEDISC_SPACE 329.392GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8115.119 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.20.0100.6373
SYSTEM_GRAPHICS_DRIVER_DATE 11/18/2018 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 16196 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_9cd951c47b0da577\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_9cd951c47b0da577\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_9cd951c47b0da577\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nvmi.inf_amd64_9cd951c47b0da577\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.21.0013.9901
SYSTEM_GRAPHICS_DRIVER_DATE 8/13/2018 03:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {A5AABB85-4184-492F-A273-668968AD3FBC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8544
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 9/25/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8002444553540000}
SYSTEM_INPUT_NAME SteelSeries Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 265 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8001444553540000}
SYSTEM_INPUT_NAME SteelSeries ALC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8007444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {536AFA10-11EA-11E9-8002444553540000}
SYSTEM_INPUT_NAME Wireless Controller
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 14 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {99030570-9839-11E8-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99032C80-9839-11E8-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99035390-9839-11E8-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {E588DF10-11EB-11E9-8004444553540000}
SYSTEM_INPUT_NAME Controller (XBOX 360 For Windows)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {99035390-9839-11E8-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {99037AA0-9839-11E8-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8003444553540000}
SYSTEM_INPUT_NAME SteelSeries ALC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8005444553540000}
SYSTEM_INPUT_NAME Radio Switch Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8006444553540000}
SYSTEM_INPUT_NAME SteelSeries KLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3C7EEA80-97B7-11E8-8008444553540000}
SYSTEM_INPUT_NAME SteelSeries KLC
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

SCM
FFXIVLauncher
no issues prior to early release, now dx11 errors - Page 5 - Google Chrome
Volume Mixer - Speakers (Realtek(R) Audio)
Realtek Audio Console
Realtek Audio Console
NVIDIA GeForce Overlay
DS4Windows
#general - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 32 PPAPI
Advanced Combat Tracker (remove only)
Battle.net
Google Chrome
MSI Feature Navigator
Battery Calibration
Help Desk
BurnRecovery
Dragon Center
K-Lite Mega Codec Pack 14.9.4
NVIDIA Stereoscopic 3D Driver
OpenAL
Origin
ProtonVPN
RGSS-RTP Standard
RPG MAKER VX Ace RTP
Steam
KMPlayer (remove only)
TriDef VR Games (MSI) 1.3.4
World of Warcraft
Intel(R) Wireless Bluetooth(R)
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
FINAL FANTASY XIV - A Realm Reborn
MSI Feature Navigator
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Java Auto Updater
Intel(R) Chipset Device Software
Realtek Card Reader
Google Update Helper
Battery Calibration
Intel(R) Trusted Connect Services Client
ProtonVPN
Help Desk
Tukui Client
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
BurnRecovery
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610
Epic Games Launcher
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2017 Redistributable (x86) - 14.10.25008
Dragon Center
Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.10.25008
Microsoft VC++ redistributables repacked.
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Apex Legends
XSplit Gamecaster
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.10.25008
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2017 Redistributable (x64) - 14.10.25008
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
KB9X Radio Switch Driver
Microsoft Office 365 - en-us
SteelSeries Engine 3.13.10
TAP-ProtonVPN 9.21.2
VLC media player
Vulkan Run Time Libraries 1.0.65.0
WinRAR 5.60 (64-bit)
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Intel(R) Rapid Storage Technology
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
Intel(R) Rapid Storage Technology
Microsoft VC++ redistributables repacked.
Intel(R) Management Engine Driver
SCM
Epic Games Launcher Prerequisites (x64)
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.10.25008
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA 3D Vision Driver 399.01
NVIDIA Control Panel 399.01
NVIDIA Graphics Driver 399.01
NVIDIA GeForce Experience 3.17.0.126
NVIDIA Optimus Update 35.0.0.0
NVIDIA PhysX System Software 9.17.0524
NVIDIA Update 35.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.37.4
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.17.0.126
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.11.1
MSI True Color
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.10.25008
Intel(R) Chipset Device Software
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002280
C:\Program Files (x86)\Java\jre1.8.0_91\bin\javaw.exe 00003300
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00000E4C
C:\Program Files (x86)\SCM\SCM.exe 000018E4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000022FC
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00001964
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe 0000352C
C:\Program Files\NVIDIA Corporation\NVIDIA GeForce Experience\NVIDIA Share.exe 00002F94
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001AEC
C:\Program Files\Portrait Displays\MSI True Color\MsiTrueColor.exe 000030C8
C:\Program Files\SteelSeries\SteelSeries Engine 3\SteelSeriesEngine3.exe 000032B4
C:\Program Files\Windows Defender\MSASCuiL.exe 00002EB8
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeApp.exe 0000292C
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.48.51.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe 000026DC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_1.16.1012.0_x64__8wekyb3d8bbwe\GameBar.exe 00002810
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002714
C:\Program Files\WindowsApps\RealtekSemiconductorCorp.RealtekAudioControl_1.2.168.0_x64__dt26b99r8h8gj\RtkUWP.exe 000035B4
C:\Users\AzozDKN\AppData\Local\Discord\app-0.0.305\Discord.exe 000023A0
C:\Users\AzozDKN\AppData\Local\Videostream\app-0.3.6\Videostream.exe 000031F8
C:\Users\AzozDKN\AppData\Local\Videostream\app-0.3.6\videostream-native\videostream-native.exe 00003350
C:\Users\AzozDKN\Desktop\DS4Windows\DS4Windows.exe 00002120
C:\WINDOWS\Explorer.EXE 00001E30
C:\WINDOWS\SysWOW64\reg.exe 00001E40
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igfxEM.exe 000017E0
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_24de78387e6208e4\igfxext.exe 00002EC0
C:\WINDOWS\system32\ApplicationFrameHost.exe 00002480
C:\WINDOWS\system32\DllHost.exe 000006F0
C:\WINDOWS\system32\SettingSyncHost.exe 00002AA0
C:\WINDOWS\system32\SndVol.exe 00001A84
C:\WINDOWS\system32\conhost.exe 00002ED4
C:\WINDOWS\system32\svchost.exe 000021EC
C:\WINDOWS\system32\wbem\unsecapp.exe 00003180
C:\Windows\System32\RtkAudUService64.exe 000027FC
C:\Windows\System32\RuntimeBroker.exe 00002F74
C:\Windows\System32\smartscreen.exe 00001590
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002490
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 0000236C
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00002228
c:\windows\system32\SynTPEnh.exe 000022DC
c:\windows\system32\sihost.exe 00000C94
c:\windows\system32\svchost.exe 00000E1C
c:\windows\system32\taskhostw.exe 00000E78