
 Envoyé par 
Sunarine
					
				 
				Just deleting the cfg file seemed to do the trick. No re-install. Thanks.
			
		 
	 
  I just tried this. It didnt work for me sadly 
Here is my system info for SE's tech guys.
	Code:
	-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument	C:\Users\USER-Laptop\Documents
FINAL FANTASY XIV - A Realm Reborn	C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn	Language 1		Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS	Windows 10 Home 64-bit (6.2, Build 9200) (18362.19h1_release.190318-1202)
SYSTEM_CPU	Intel(R) Core(TM) i7-9750H CPU @ 2.60GHz (12 CPUs), ~2.6GHz
SYSTEM_CORE_NUM	SYSTEM_CORE_LOGIC 12  SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS	2.0.4
SYSTEM_LANGUAGE	English (Regional Setting: English)
SYSTEM_MEMORY	16179.582MB
SYSTEM_VIRTUAL_MEMORY	134217727.875MB
SYSTEM_PAGE_FILE	19123.582MB
SYSTEM_STORAGE	C:\    SYSTEM_HARDDISK_DRIVE    SYSTEM_TOTALDISC_SPACE 465.131GB    SYSTEM_FREEDISC_SPACE 374.955GB
SYSTEM_DIRECTX_VERSION	DirectX 12
SYSTEM_GRAPHICS	Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE	\\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP	Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER	Intel Corporation
SYSTEM_GRAPHICS_VRAM	5980.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM	8089.791 MB
SYSTEM_GRAPHICS_DAC	Internal
SYSTEM_GRAPHICS_DISPLAY_MODE	1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER	C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_5659db7bdd940e9f\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	25.20.0100.6793
SYSTEM_GRAPHICS_DRIVER_DATE	4/8/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER	3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE	SYSTEM_SUPPORT
SYSTEM_GRAPHICS	NVIDIA GeForce RTX 2060
SYSTEM_GRAPHICS_DEVICE	Unknown
SYSTEM_GRAPHICS_CHIP	GeForce RTX 2060
SYSTEM_GRAPHICS_MAKER	NVIDIA
SYSTEM_GRAPHICS_VRAM	Unknown
SYSTEM_GRAPHICS_SHARED_VRAM	SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC	Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE	Unknown
SYSTEM_GRAPHICS_DRIVER	C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvdmi.inf_amd64_c293ba4a6c549c56\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION	26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE	5/21/2019 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE	English
SYSTEM_GRAPHICS_PIXEL_SHADER	
SYSTEM_GRAPHICS_VERTEX_TEXTURE	
SYSTEM_SOUND	Headphones (Soundcore Motion B Stereo)
SYSTEM_SOUND_DEVICE_ID	{D831FDC7-AF2D-499B-8410-A7367677428F}
SYSTEM_SOUND_DEVICE_NAME	BthA2dp.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	3/18/2019 00:00:00
SYSTEM_SOUND	Headset (Soundcore Motion B Hands-Free AG Audio)
SYSTEM_SOUND_DEVICE_ID	{2884576E-0D85-4603-8600-4280CDF15272}
SYSTEM_SOUND_DEVICE_NAME	BthHfAud.sys
SYSTEM_SOUND_DRIVER_VERSION	6.02.18362.0001
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	3/18/2019 00:00:00
SYSTEM_SOUND	Speakers/Headphones (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID	{88EBA293-015A-42A1-BC06-E01E3FFFC18C}
SYSTEM_SOUND_DEVICE_NAME	RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION	6.00.0001.8619
SYSTEM_SOUND_DRIVER_LANGUAGE	English
SYSTEM_SOUND_DRIVER_DATE	1/15/2019 00:00:00
SYSTEM_INPUT	{6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Mouse
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 3  SYSTEM_GAMEPAD_BUTTON 8  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME	Keyboard
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 128  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{F88043F0-8ED3-11E9-8025444553540000}
SYSTEM_INPUT_NAME	USB Receiver
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 652  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{F8809210-8ED3-11E9-8026444553540000}
SYSTEM_INPUT_NAME	USB Receiver
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{F8809210-8ED3-11E9-8027444553540000}
SYSTEM_INPUT_NAME	USB Receiver
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{85032510-8EC8-11E9-8010444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8503C150-8EC8-11E9-8012444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 2  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8503E860-8EC8-11E9-8014444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{85040F70-8EC8-11E9-8016444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{850520E0-8EC8-11E9-8024444553540000}
SYSTEM_INPUT_NAME	Converted Portable Device Control device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 3  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{85043680-8EC8-11E9-8018444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8505BD20-8EC8-11E9-8026444553540000}
SYSTEM_INPUT_NAME	Converted Portable Device Control device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{850484A0-8EC8-11E9-801A444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8504ABB0-8EC8-11E9-801C444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8504D2C0-8EC8-11E9-801E444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8504F9D0-8EC8-11E9-8020444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 1  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{84F6C900-8EC8-11E9-8007444553540000}
SYSTEM_INPUT_NAME	HIDI2C Device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{84F6C900-8EC8-11E9-8008444553540000}
SYSTEM_INPUT_NAME	AW-ELC
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{85012940-8EC8-11E9-800A444553540000}
SYSTEM_INPUT_NAME	HIDI2C Device
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 0  SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT	{8504F9D0-8EC8-11E9-8022444553540000}
SYSTEM_INPUT_NAME	Intel(R) HID Event Filter
SYSTEM_INPUT_REMARKS	SYSTEM_GAMEPAD_AXIS 0  SYSTEM_GAMEPAD_BUTTON 5  SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
no issues prior to early release, now dx11 errors - Edit Post - Google Chrome
Settings
Settings
Calculator
Calculator
Photos
Photos
Microsoft Text Input Application
Microsoft Edge
Microsoft Edge
Microsoft Edge
Microsoft Store
Microsoft Store
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Google Chrome
Norton Security Online
Intel(R) Wireless Bluetooth(R)
FINAL FANTASY XIV - A Realm Reborn
Viber
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Google Update Helper
Intel Driver && Support Assistant
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Intel(R) Extreme Tuning Utility
Intel® Driver & Support Assistant
Intel(R) Extreme Tuning Utility
Intel® Optane™ Pinning Explorer Extensions
Core Temp 1.14
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
Intel(R) Rapid Storage Technology
Intel(R) Rapid Storage Technology
Dell SupportAssist
Intel(R) Computing Improvement Program
NVIDIA Ansel
NVIDIA Graphics Driver 430.86
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 37.0.0.0
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA USBC Driver 1.1.27.831
NVIDIA Virtual Audio 4.13.0.0
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
Classic Shell
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe	00002B10
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe	00003E6C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe	000041B0
C:\Program Files\Classic Shell\ClassicStartMenu.exe	00000650
C:\Program Files\Dell\DellDataVault\nvapiw.exe	00002DF4
C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe	00002210
C:\Program Files\Intel\SUR\QUEENCREEK\x64\esrv.exe	000029A8
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe	00003294
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.35.152.0_x64__kzf8qxf38zg5c\SkypeApp.exe	00000778
C:\Program Files\WindowsApps\Microsoft.SkypeApp_14.35.152.0_x64__kzf8qxf38zg5c\SkypeBackgroundHost.exe	00003690
C:\Program Files\WindowsApps\Microsoft.Windows.Photos_2019.18114.19418.0_x64__8wekyb3d8bbwe\Microsoft.Photos.exe	000013BC
C:\Program Files\WindowsApps\Microsoft.WindowsCalculator_10.1812.10048.0_x64__8wekyb3d8bbwe\Calculator.exe	000040D0
C:\Program Files\WindowsApps\Microsoft.WindowsStore_11811.1001.18.0_x64__8wekyb3d8bbwe\WinStore.App.exe	000030AC
C:\Program Files\WindowsApps\Microsoft.XboxGamingOverlay_2.26.14003.0_x64__8wekyb3d8bbwe\GameBar.exe	00003198
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.18111.17311.0_x64__8wekyb3d8bbwe\Video.UI.exe	00001950
C:\Users\Amanda-Laptop\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe	000047E0
C:\Users\Amanda-Laptop\AppData\Local\Viber\Viber.exe	00004264
C:\Users\Amanda-Laptop\AppData\Local\Viber\ViberSandbox.exe	00000E34
C:\Windows\Explorer.EXE	00002ED0
C:\Windows\ImmersiveControlPanel\SystemSettings.exe	00001B30
C:\Windows\System32\CompPkgSrv.exe	00003530
C:\Windows\System32\DriverStore\FileRepository\cui_dch.inf_amd64_6df442103a1937a4\igfxEM.exe	00003418
C:\Windows\System32\MicrosoftEdgeCP.exe	000026C4
C:\Windows\System32\RtkAudUService64.exe	00003C48
C:\Windows\System32\RuntimeBroker.exe	00002918
C:\Windows\System32\SecurityHealthSystray.exe	000027C0
C:\Windows\System32\smartscreen.exe	00002668
C:\Windows\SystemApps\InputApp_cw5n1h2txyewy\WindowsInternal.ComposableShell.Experiences.TextInput.InputApp.exe	00000660
C:\Windows\SystemApps\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\MicrosoftEdge.exe	00000D24
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe	000025E8
C:\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe	000002A4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe	00000F30
C:\Windows\system32\ApplicationFrameHost.exe	00001288
C:\Windows\system32\DllHost.exe	000040F0
C:\Windows\system32\MicrosoftEdgeSH.exe	00001BA8
C:\Windows\system32\browser_broker.exe	00003204
C:\Windows\system32\conhost.exe	00000910
C:\Windows\system32\sihost.exe	00003038
C:\Windows\system32\svchost.exe	00004B50
C:\Windows\system32\taskhostw.exe	000000A4
  
The error and subsequent crash only happens to me in DX11. DX9 still works but is supposedly no longer supported.