no issues prior to early release, now dx11 errors

[Holy_Dragoon]

I've never had the DX issues with this game like I'm having now.
It is unfortunate, I lost a good chunk of early access trying to fix things. I finally got it working and they patch the game again. Now my issues are even worse than they were before.

[Crystal_Raven]

I've never had the DX issues with this game like I'm having now.
It is unfortunate, I lost a good chunk of early access trying to fix things. I finally got it working and they patch the game again. Now my issues are even worse than they were before.

Same here. Bought EA, couldn't use most of it because of crashing, fixed it 2 days ago so I could play..somewhat reliably, now they patched the game and I can't play again.

Honestly, at this point, just unsub. SE obviously doesn't give a damn about us.

[EceAlena]

I hope they notice fast that the maintenance didn't fix the problem. And it would be nice if we got compensated for the lost week.

[Crystal_Raven]

I hope they notice fast that the maintenance didn't fix the problem. And it would be nice if we got compensated for the lost week.

SE? Compensate?

Nice joke. They never give compensation for ANYTHING.

You'd have more luck convincing all the world leaders from all the countries over the world to shake hands and work together rather than getting compensation from SE.

[RommyRey]

SE? Compensate?

Nice joke. They never give compensation for ANYTHING.

You'd have more luck convincing all the world leaders from all the countries over the world to shake hands and work together rather than getting compensation from SE.

And this is frustrating.
This is not f2p, i PAY MONEY to play this and I still can't do that because they can't fix issues that they made.
I just don't have words.
SE, if you're reading this, I'm very sorry, but it feels like you care only about social aspect of the game but not technical. You really don't seem to care about people with technical issues that YOU make.

[EceAlena]

And this is frustrating.
This is not f2p, i PAY MONEY to play this and I still can't do that because they can't fix issues that they made.
I just don't have words.
SE, if you're reading this, I'm very sorry, but it feels like you care only about social aspect of the game but not technical. You really don't seem to care about people with technical issues that YOU make.

EXACTLY

I used to play this game with maximum settings and absolutely no problem. Now it won't last more than 5min even in windowed with the graphics set to the lowest.
I paid for the EA and a new subscription, and I'm getting nothing from it. You know, apart from a pair of earings...

[Tin-]

Tried again, same results, except I could listen to the beautiful song of lominsan seagulls, though no one could hear me.
This time, the error log was mostly for the exe, which was interesting
ffxiv.exe+E2A45F
ffxiv.exe+E2C811
ffxiv.exe+E2ED37
ffxiv.exe+3AA860
ffxiv.exe+17EBDF
ffxiv.exe+EC6995
kernel32.dll+1343D
ntdll.dll+39832

and this one after I actually closed the game

ffxiv.exe+E8E32E
ffxiv.exe+3AA860
ffxiv.exe+17EBDF
ffxiv.exe+EC6995
kernel32.dll+39832
ntdll.dll+39832
ntdll.dll+39805
Probably should keep track of these some way, since they obviously change with nearly every crash. So, when the right patch gets rolled out and I inevitably get left in the dust, I'll just have an entire folder of pictures to send to SE.
Sometimes I wonder if I'll ever be able to play this video game what I paid money for again

[Zhexos]

Greetings,

If you're still encountering DirectX 11-related errors or issues after the recent update, we'd first suggest that you try reinstalling the game client. Also, check to see you are using the latest graphics card driver for your GPU and your Windows is up to date as well.

If you are still experiencing issues after these measures, please file a bug report and be sure to share with us as much details as possible about your setup, hardware, etc. so that we can pass them along to the dev. team to investigate.

When filing a bug report:

• Please be sure to use the bug report template that can be found here.
• Please also include your system information which could be accessed from the FINAL FNATASY XIV Launcher client > CONFIG > System Information > Copy to Clipboard.

We apologize for any inconvenience this is causing.

[Tin-]

I think I can speak for, at the very least, a few people when I say that I'd really rather not.
However, even I have to admit that, even if it doesn't solve the problem by itself, it may very well pave the way for a future patch to fix it without complications.
But the thing is, I would prefer some manner of assurance that such a patch isn't going to be coming in just a few days before I commit myself and my internet to downloading this thing again over the next week.
Y'see what I'm trying to get at here? I'd rather only wait a few days for a hotfix that actually works, over waiting a week to redownload this entire game.
Scalpel versus a sledgehamer, you know?

[RommyRey]

I don't want to hoax it, but this time somehow re-install finally worked for me (after hot-fix).
But it was easy for me, a person with good internet speed.
I can't imagine how hard it is for people like @Tin-.
SE urgently needs to make 'Repair' button for launcher.