no issues prior to early release, now dx11 errors

[Foofy]

-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Foofy\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride <local>


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz (12 CPUs), ~3.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 0402
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16228.813MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18660.813MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 222.975GB SYSTEM_FREEDISC_SPACE 32.585GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 928.648GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8114.406 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_6887299d38b22873\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_6887299d38b22873\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_6887299d38b22873\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\iigd_dc_base.inf_amd64_6887299d38b22873\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.20.0100.6291
SYSTEM_GRAPHICS_DRIVER_DATE 8/26/2018 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY3
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8088.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8114.406 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 26.21.0014.3086
SYSTEM_GRAPHICS_DRIVER_DATE 5/21/2019 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
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SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8C647C9B-8BD5-4E6E-AAF1-D08921F47F3B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6873
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/29/2013 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B7857C5C-980D-4893-97C8-996C9B453B46}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.6873
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/29/2013 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF906890-BA12-11E8-8001444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF9152F0-BA12-11E8-8002444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {900669A0-7A81-11E9-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9006B7C0-7A81-11E9-8002444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9006DED0-7A81-11E9-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {9006DED0-7A81-11E9-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF92D990-BA12-11E8-8008444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BF9327B0-BA12-11E8-800A444553540000}
SYSTEM_INPUT_NAME Razer Basilisk
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

View Profile: Foofy - FINAL FANTASY XIV Forum - Mozilla Firefox
FINAL FANTASY XIV
FINAL FANTASY XIV
@Sil - Discord


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 31 NPAPI
Advanced Combat Tracker (remove only)
Autodesk Desktop App
Avast Free Antivirus
Battle.net
CGM DAQbilling 4.0.21.12
Graphic Tablet 4.0.3.1015
PaintTool SAI Ver.1
Razer Chroma SDK
Razer Synapse
TeamViewer 14
World of Warcraft
Autodesk Backburner 2018.0
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
OpenOffice 4.1.6
Autodesk Advanced Material Library Image Library 2018
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
McAfee WebAdvisor
Intel(R) Chipset Device Software
Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
Intel(R) Trusted Connect Services Client
Autodesk Material Library Medium Resolution Image Library 2018
Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020
Autodesk Material Library 2018
Microsoft Visual C++ 2017 x86 Additional Runtime - 14.13.26020
Microsoft Visual C++ 2017 x86 Minimum Runtime - 14.13.26020
Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Adobe Refresh Manager
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft VC++ redistributables repacked.
Intel(R) Trusted Connect Service Client x86
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Autodesk Material Library Base Resolution Image Library 2018
Autodesk 3ds Max 2018
Autodesk Revit Interoperability for 3ds Max 2018
Mozilla Firefox 67.0.4 (x64 en-US)
Mozilla Maintenance Service
Microsoft Office 365 - en-us
WinRAR 5.70 (64-bit)
Microsoft Word 2016 - en-us
Autodesk Revit Interoperability for 3ds Max 2018
Autodesk Inventor Server Engine for 3ds Max 2018
Intel(R) Management Engine Components
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2017 x64 Minimum Runtime - 14.13.26020
FFXIV TexTools
Malwarebytes version 3.7.1.2839
Autodesk License Service (x64) - 5.1.4
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030
MAXtoA for 3ds Max 2018
Microsoft VC++ redistributables repacked.
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Intel(R) Management Engine Driver
Autodesk Civil View for 3ds Max 2018 64-bit
Autodesk 3ds Max 2018
UpdateAssistant
Windows Setup Remediations (x64) (KB4023057)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Autodesk Certificate Package (x64) - 5.1.4
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
TortoiseSVN 1.10.1.28295 (64 bit)
Office 16 Click-to-Run Licensing Component
Office 16 Click-to-Run Extensibility Component 64-bit Registration
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Intel(R) Management Engine Components
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
NVIDIA Ansel
NVIDIA Control Panel 430.86
NVIDIA Graphics Driver 430.86
NVIDIA GeForce Experience 3.19.0.107
NVIDIA Optimus Update 37.0.0.0
NVIDIA PhysX System Software 9.19.0218
NVIDIA Update 37.0.0.0
DisplayDriverAnalyzer
NVIDIA SHIELD Streaming
NVIDIA HD Audio Driver 1.3.38.16
NVIDIA Install Application
NVIDIA ABHub
NVIDIA Backend
NVIDIA Container
NVIDIA TelemetryApi helper for NvContainer
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVAPI Monitor plugin for NvContainer
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NVIDIA NodeJS
NVIDIA Watchdog Plugin for NvContainer
NVIDIA Telemetry Client
NVIDIA Telemetry Container
NVIDIA Virtual Host Controller
Nvidia Share
NVIDIA ShadowPlay 3.19.0.107
NVIDIA SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 4.13.0.0
LibreOffice 6.2.4.2
paint.net
Intel(R) Management Engine Components
Microsoft Visual C++ 2017 x64 Additional Runtime - 14.13.26020
NVIDIA mental ray and IRay feature plugins for 3ds Max 2018
Intel(R) Chipset Device Software
Intel(R) Trusted Connect Service Client x64
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030
Intel(R) ME UninstallLegacy
Blender
Update for Windows 10 for x64-based Systems (KB4023057)


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 00002FCC
C:\Program Files (x86)\Razer\Synapse3\Service\..\UserProcess\Razer Synapse Service Process.exe 00002AA4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 000029D0
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe 000027BC
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00002E5C
C:\Program Files\McAfee\WebAdvisor\UIHost.exe 00001498
C:\Program Files\Mozilla Firefox\firefox.exe 00002DB0
C:\Program Files\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001C58
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe 000027F4
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe 00001AE0
C:\Program Files\Windows Defender\MSASCuiL.exe 00002BC4
C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.19031.11411.0_x64__8wekyb3d8bbwe\Video.UI.exe 00002B68
C:\Users\Foofy\AppData\Local\Discord\app-0.0.305\Discord.exe 000022BC
C:\Users\Foofy\AppData\Local\Microsoft\OneDrive\OneDrive.exe 00001F14
C:\Users\Foofy\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00002694
C:\WINDOWS\Explorer.EXE 00000D24
C:\WINDOWS\System32\DriverStore\FileRepository\cui_dc_comp.inf_amd64_31c60cc38cfcca28\igfxEM.exe 00000F2C
C:\WINDOWS\System32\rundll32.exe 00000D6C
C:\WINDOWS\system32\ApplicationFrameHost.exe 00001D98
C:\WINDOWS\system32\SettingSyncHost.exe 0000229C
C:\WINDOWS\system32\conhost.exe 00000AE8
C:\Windows\System32\GameBarPresenceWriter.exe 00000FB0
C:\Windows\System32\RuntimeBroker.exe 00001E44
C:\Windows\System32\smartscreen.exe 00002548
C:\Windows\SystemApps\Microsoft.LockApp_cw5n1h2txyewy\LockApp.exe 00002350
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001DF4
C:\Windows\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 00001CF8
c:\windows\system32\sihost.exe 000009C8
c:\windows\system32\svchost.exe 00002D60
c:\windows\system32\taskhostw.exe 00000B54

[Cheebs]

Just chiming in again that this also happens to some people that run 60hz screens, as it has prior to the 5.0 patch.

Might be a completely unrelated issue, but would still like to get that out there.

Main difference there is that it runs fine for a few hours, or few minutes and then crashes with a similar error.

There was a topic about that as well, but it'll probably get buried between the issues related to the refresh rate problem at this rate.

[Towowo]

Just chiming in again that this also happens to some people that run 60hz screens, as it has prior to the 5.0 patch.

Might be a completely unrelated issue, but would still like to get that out there.

Main difference there is that it runs fine for a few hours, or few minutes and then crashes with a similar error.

There was a topic about that as well, but it'll probably get buried between the issues related to the refresh rate problem at this rate.

This was the issue I was having, tried two different computers both ran fine for about a day before seeing the Direct X errors. Both are 60hz monitors. Personally I do think the problem here is related.

[TatamiTami]

No issues prior to release, getting the error message when i click Play, I get to character screen with Directx 9 but I didnt want to queue for an hour just to see if it worked since it said "unsupported". I have a laptop and here are my specs:

Datornamn LAPTOP-TF6BOK1L
Datortillverkare LENOVO
Datormodell 81LB
Datortyp x64-based PC
System-SKU LENOVO_MT_81LB_BU_idea_FM_Legion Y530-15ICH-1060


SYSTEM_OS Windows 10 Home 64 bitar (6.2, build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 9VCN12WW
SYSTEM_LANGUAGE svenska. Nationell inställning: svenska
SYSTEM_MEMORY 16257.301MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 18817.301MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 237.228GB SYSTEM_FREEDISC_SPACE 68.456GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.497GB SYSTEM_FREEDISC_SPACE 741.420GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS Intel(R) UHD Graphics 630
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP Intel(R) UHD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 128.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8128.650 MB
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (144Hz)
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch_base.inf_amd64_a5a132c6d8339491\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 24.20.0100.6292
SYSTEM_GRAPHICS_DRIVER_DATE 9/28/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelska
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 14180 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_bad89decf118b9a7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_bad89decf118b9a7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_bad89decf118b9a7\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlt.inf_amd64_bad89decf118b9a7\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1735
SYSTEM_GRAPHICS_DRIVER_DATE 12/11/2018 02:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE Engelska

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Speakers (Realtek(R) Audio)
SYSTEM_SOUND_DEVICE_ID {D31435C3-07A3-4255-9275-A6E9FBF960FC}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8652
SYSTEM_SOUND_DRIVER_LANGUAGE Engelska
SYSTEM_SOUND_DRIVER_DATE 3/12/2019 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mus
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 2 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Tangentbord
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63CCF4E0-0979-11E9-8003444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {63CD4300-0979-11E9-8006444553540000}
SYSTEM_INPUT_NAME HIDI2C Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0

[Saphirio]

Same problem as anyone else. Also using a laptop. Had no problems pre-Shadowbringer.

No issues prior to release, getting the error message when i click Play, I get to character screen with Directx 9 but I didnt want to queue for an hour just to see if it worked since it said "unsupported".

Played through Shadowbringer with directX9, because I couldn't start with x11. It worked but sometimes the FPS dropped really hard or simply crushed with a directX-error. Other things I noted was, that sometimes some models (mounts, enemies or even during a cutscene) or soundeffect were not properly loaded, following most likely with a crash.

I really hope there's going to be a fix (like unlimiting the damn FPS again, maybe).

[Wigett]

Same problem as anyone else. Also using a laptop. Had no problems pre-Shadowbringer.



Played through Shadowbringer with directX9, because I couldn't start with x11. It worked but sometimes the FPS dropped really hard or simply crushed with a directX-error. Other things I noted was, that sometimes some models (mounts, enemies or even during a cutscene) or soundeffect were not properly loaded, following most likely with a crash.

I really hope there's going to be a fix (like unlimiting the damn FPS again, maybe).

I am doing the same, when i change my refresh rate below native 144, i get some strange things , back ground screen saver seems to bleed thru, and during movies i see my hud. wtf. changing this seems to make it use dx11 but i dont want to mess up my display ,for my notebook its kind of attached. so . went back to dx9 grrr i wish they would fix this.

[Kewitt]

Sad to see such a widespread issue while early access is happening.
Glad it isn't happening to me personally. I'm running 1080ti and my hubby runs 1070... But I recommend everyone having issues the common thing here is Nvidia so I recommend everyone switching to team RED... lol!
My backup computer is running a vega 64 there are a few games that just run better on AMD.

I just hope the fix doesn't break more peoples game.

[Devmani]

Sad to see such a widespread issue while early access is happening.
Glad it isn't happening to me personally. I'm running 1080ti and my hubby runs 1070... But I recommend everyone having issues the common thing here is Nvidia so I recommend everyone switching to team RED... lol!
My backup computer is running a vega 64 there are a few games that just run better on AMD.

I just hope the fix doesn't break more peoples game.

It's not a AMD or Nvidia issue it's the fact that the FPS cap doesn't play nice with Laptops that are locked at a refresh rate of 120hz or higher. I run a 2080ti in my desktop and have no issues with my G-sync 240hz monitor. However on my Laptop with a 1070 and locked at 120hz (can't change it without 3rd party tools) the game crashes with DX 11 errors.

This is simply a case of SE's Software Dev team not testing high-end laptops after implementing the 90 FPS max setting. It's not an edge case it's simply neglect on their part. I'd love to see a Root Cause Analysis after this is fixed.

[Crystal_Raven]

Fixed it by thoroughly scrubbing FF14 from my computer from every place possible and then reinstalling it.

I don't expect everyone to know how to do something like that, nor do I expect people to have to do that, it's not something your average person can do without some decent knowledge to help them.

[Wigett]

Fixed it by thoroughly scrubbing FF14 from my computer from every place possible and then reinstalling it.

I don't expect everyone to know how to do something like that, nor do I expect people to have to do that, it's not something your average person can do without some decent knowledge to help them.

I did this and now i can play dx11 with no modifications. apparenlty somethings left over or at least for me. i did have to make sure ffxiv was no where or no ref. and then reinstall. i did also save my backup.. config settings. and restored them and it still worked.