no issues prior to early release, now dx11 errors

[Leviro]

Greetings,

We apologize for lack of communication in regard to this matter. We appreciate everyone that has been sharing their system information, which helps us to further investigate the issue. The additional feedback regarding settings you have tried also helps our investigations, so please continue to share detailed information as much as possible.

If you're playing on a laptop, we would appreciate if you could include the manufacturer and model number of your laptop as well.

We sincerely apologize for the inconvenience this may be causing and appreciate your patience and understanding.

MSI GP73 8RD-009BE with 120Hz here.

[Kuponutz]

Laptop
MSI
GE73VR
Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz
GeForce GTX 1070 version 3.19.0.107
Driver version 430.86
1920x1080, 120Hz

[PennilessImp749]

MSI
Model: GS73 7RE
Intergrated Graphics + GTX 1050 Ti

Hard Locked 120Hz Display
Unable to Lower Display Refresh Rate using Custom Settings

[VanGoghComplex]

Well, a "No 144hz Option" thread has been moved to the "Accepted Bugs" forum, so maybe that's an encouraging first step.

After all, this whole debacle is a bug - a bug in the developers' reasoning.

[Konala]

My brother's laptop is an ASUS ROG GL703GS-DS74 with 144hz monitor refresh rate. I can't post my brother's system info but I can share some information about stuff we've tried.

We tried lowering the refresh rate to 90hz, which caused the Nvidia Control Panel to pop up a warning about causing system instabilities and voiding the computer's warranty. This did let my brother log in w/ Directx 11 but the screen was dark, pixelated, and the game was see through making the desktop visible.

We tried Directx 9 which works for awhile but is unstable and crashes regularly.

We have been using the method of connecting to the TV via HDMI cable successfully. However, for it to work we have to switch to just using the TV for the monitor. Once in game we switch back to the laptop monitor and disconnect from the TV. More importantly, the frame limits do not seem to be working. We selected the 60 FPS cap from the System Configuration settings but the window shows in the top right corner a FPS of 143-144, so the laptop's native refresh rate basically.

[Nataruma]

My laptop make and model are:

System Manufacturer ASUSTeK COMPUTER INC.
System Model Strix GL703GM_GL703GM

Like Konala's brother's laptop above, I get the same behaviour when I try to forcibly reduce the native refresh rate, so I would rather not mess with that. I do not have an external monitor/tv option, so I can't test if that works.

[LuciferMink]

I'm running a MSI GE72MVR APACHE PRO-080 with an Nvidia GTX1070, native refresh rate of 120hz.

[Ciri-Fiona]

Getting the exact same problem

Laptop : ASUS ROG GL703GM (SCAR Edition)
Processor : Intel® Core™ i7-8750H
Graphics : NVIDIA® GeForce® GTX 1060 6GB GDDR5 VRAM
Memory : 16GB DDR4 2666MHz
Display : 17.3-inch Full HD (1920x1080) IPS-level Panel, 144Hz, 3ms, 72% NTSC

[Amaetera]

Hi,

Getting a similar problem but not exactly the same. Before the update, everything worked like a charm. But after... DX11 errors but with no kernel error. Only a list of DX11 errors.

I played quite well during hours after the patch, then decided to lunch and go to a friend's wedding on Spriggan (my native world), and... everything got messed. DX11 errors in chain just a few seconds after my character popped or interacting with marketboard or aetherite, trying to switch to DX9, got a character with no skin and a DX9 error similar to DX11 one.

Tried every tips other players gave (thanks to them), but nothing worked. I can't play at all. I'm so angry... and disappointed.

Here my PC config :

Desktop PC (I chose the components)
Windows 10
Processor : Intel i5 8600 3.10 Ghz
Graphic : Nvidia GTX 1050 Ti
Display : Full HD - 1920x1080 120 Hz

All drivers are up to date.

Edit : Just to say that sometimes i have a report after crashing and most often none

(Sorry for my english, it's not my native language, i'm french)

Hope this will be fixed quite soon, right now i feel like i wasted my money.

[Minimoooo]

I'm playing PC, Getting errors a lot: 310A16, 34E18F.

Note: My partner has the exact same PC as me aside from Process/Motherboard, shes Intel, I'm AMD. I get issues, she does not. We have the same graphics card, the same monitor, the same windows, drivers, ram, hard drive, etc.

I've had several errors this morning that is making it impossible to play.

This is 100% unacceptable, crashing every 5 minutes, so much for early access.

-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (17134.rs4_release.180410-1804)
SYSTEM_CPU AMD Ryzen 5 1500X Quad-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 02/20/17 15:21:58 Ver: 05.0000C
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16335.410MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 24271.410MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 232.348GB SYSTEM_FREEDISC_SPACE 36.031GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 751.773GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 111.788GB SYSTEM_FREEDISC_SPACE 52.187GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 930.996GB SYSTEM_FREEDISC_SPACE 650.100GB
SYSTEM_STORAGE G:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 30.000GB SYSTEM_FREEDISC_SPACE 29.394GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1060 6GB
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 6052.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 8167.705 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_6992f55a2cc4b209\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 25.21.0014.1694
SYSTEM_GRAPHICS_DRIVER_DATE 11/12/2018 01:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {69D28A4B-62B0-492C-AF35-7E068B45F79F}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8228
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/8/2017 00:00:00
SYSTEM_SOUND LG Ultra HD (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {0514109F-295A-42D9-9677-9C61B04FA24A}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0038.0004
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/22/2018 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F7488660-3037-11E8-8001444553540000}
SYSTEM_INPUT_NAME HID-compliant consumer control device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F74AD050-3037-11E8-8003444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E32F0D0-5A4A-11E9-8001444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 4096 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F74B1E70-3037-11E8-8004444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E3317E0-5A4A-11E9-8002444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E333EF0-5A4A-11E9-8003444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F74BE1C0-3037-11E8-800A444553540000}
SYSTEM_INPUT_NAME Corsair composite virtual input device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1024 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F74B6C90-3037-11E8-8008444553540000}
SYSTEM_INPUT_NAME HID-compliant vendor-defined device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E333EF0-5A4A-11E9-8004444553540000}
SYSTEM_INPUT_NAME Corsair Gaming SCIMITAR PRO RGB Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0