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  1. #1
    Player
    Himari-nyan's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    38
    Character
    Sutera Rushia
    World
    Cerberus
    Main Class
    Bard Lv 70
    Yeah its really annoying i dont know and dont understand why they think everyone can play the Game if so many write in the Support section. Thats horrible that look like if they think thats not their Business.

    So solution worked for me too, i took the old tv connect it with HDMI notebook and make it to the Main desktop then Start the Game, take the hdmi cabel out and voila notebook can play ff14 XD ridicoulos

    SE PLS YOU LOOSE YOUR GAMERS
    (0)

  2. #2
    Player Doozer's Avatar
    Join Date
    Aug 2013
    Location
    Eureka Orthos
    Posts
    2,007
    Character
    Gunnar Mel'nik
    World
    Diabolos
    Main Class
    Bard Lv 90
    It's unfortunate that this is even a problem to begin with, and how switching to DX9 is somehow a solution, when it even says it's not officially supported anymore. And lots of us can't change the refresh rate on our monitors, so we're stuck either not playing or playing at half the fps we usually get and much lower stability. Sad.
    (0)

  3. #3
    Player
    VanGoghComplex's Avatar
    Join Date
    Sep 2017
    Posts
    52
    Character
    Rapha Verasch
    World
    Exodus
    Main Class
    Paladin Lv 80
    Submitted bug report. Hopefully this gets resolved at least before the end of the early access period.

    Frankly I'd have paid $20 for the aetherite earring alone, but it sure is disappointing to be unable to play at all when I was expecting to be able to.
    (0)

  4. #4
    Player Doozer's Avatar
    Join Date
    Aug 2013
    Location
    Eureka Orthos
    Posts
    2,007
    Character
    Gunnar Mel'nik
    World
    Diabolos
    Main Class
    Bard Lv 90
    Plugging in my 60hz monitor keeps it from crashing while launching with DX11, as does unplugging it afterwards. I also still get well over 100 fps in some areas, so I'm not sure why everyone complains about the "maximum (90fps)" thing.

    Still, I shouldn't have to use my hardware incorrectly in order to make the game work.
    (0)

  5. #5
    Player
    Ryuji_Thunderslash's Avatar
    Join Date
    May 2019
    Posts
    5
    Character
    Ryuji Thunderslash
    World
    Adamantoise
    Main Class
    Monk Lv 70
    Laptop users...

    I followed this guide on reddit step by step and it worked for my laptop, playing in dx11 now, was forced to play in dx9 yesterday before I found this fix. Hope it helps someone else.

    https://www.reddit.com/r/ffxiv/comme...or_dx11_error/
    (0)

  6. #6
    Player
    PennilessImp749's Avatar
    Join Date
    May 2018
    Posts
    5
    Character
    Lutz Skyhaven
    World
    Lich
    Main Class
    Paladin Lv 70
    Just logged in to say that I am in the same boat.
    I dont have access to an external monitor.

    also im not wanting to download anything to force my laptop to do something it wasnt built to do.
    Appreciate you found a fix and glad other people can use a temp fix but its not for me.

    Im just gonna use Directx 9, and not play the new Areas
    (0)

  7. #7
    Player
    Averax's Avatar
    Join Date
    Mar 2015
    Posts
    2,446
    Character
    Ven Black
    World
    Coeurl
    Main Class
    Black Mage Lv 100
    Was extremely disappointed that this was not added to the list of known issues since it's made the game literally unplayable.

    Did we learn anything new? Is it only affecting people with newer Nvidia GPUs?
    (0)

  8. #8
    Player
    Nataruma's Avatar
    Join Date
    May 2015
    Posts
    44
    Character
    Rjol Ydraseel
    World
    Mateus
    Main Class
    Summoner Lv 90
    Quote Originally Posted by Averax View Post
    Was extremely disappointed that this was not added to the list of known issues since it's made the game literally unplayable.

    Did we learn anything new? Is it only affecting people with newer Nvidia GPUs?
    Not just nVidia a couple of Radeon users as well, and also not strictly limited to laptops though it does seem to be a lot of people with newer laptops being affected, especially with fixed high refresh rate monitors.
    (0)

  9. #9
    Player
    Averax's Avatar
    Join Date
    Mar 2015
    Posts
    2,446
    Character
    Ven Black
    World
    Coeurl
    Main Class
    Black Mage Lv 100
    Quote Originally Posted by Nataruma View Post
    Not just nVidia a couple of Radeon users as well, and also not strictly limited to laptops though it does seem to be a lot of people with newer laptops being affected, especially with fixed high refresh rate monitors.
    I was just under the assumption that a lot of people who play this game do so on a laptop, tbh. I'm certain it's just an incompatibility with newer hardware past a certain generation. The only workaround i've been able to do is to just play my PS4 version, which is not really preferable with the choppy performance.
    (0)

  10. #10
    Player
    Himari-nyan's Avatar
    Join Date
    Oct 2013
    Location
    Gridania
    Posts
    38
    Character
    Sutera Rushia
    World
    Cerberus
    Main Class
    Bard Lv 70
    Quote Originally Posted by Ryuji_Thunderslash View Post
    Laptop users...

    I followed this guide on reddit step by step and it worked for my laptop, playing in dx11 now, was forced to play in dx9 yesterday before I found this fix. Hope it helps someone else.

    https://www.reddit.com/r/ffxiv/comme...or_dx11_error/
    Thank you ^-^ Guys i think SE dont react to this we need to find our own solution for this. So just test it if you cant play dont wait for them you will just earn unhappiness. So i post a Comment in insta that they should look it up and the only respons what i get from someone Else that his whole fc have no Probs and we should look up at our drivers. So Yeah my respons was that he should look into the english Support Forum.
    (0)

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