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  1. 06-27-2019 05:45 AM #1
    Zaphre
    Player
    Zaphre's Avatar
    Join Date
    Jun 2018
    Posts
    2
    Character
    Zaphre Gall
    World
    Behemoth
    Main Class
    Arcanist Lv 70

    Payment cannot be made using this Steam account.

    Hey guys, i keep getting this error when trying to subscribe using my steam wallet... I obvisouly own the Steam Version of the game, alongside with all expansion also purchased on steam...

    Any ideas?
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  2. 06-27-2019 05:58 AM #2
    Dynratygus
    Moderator Dynratygus's Avatar
    Join Date
    Oct 2018
    Posts
    2,853
    Thank you for posting in the Final Fantasy XIV Technical Forums,

    Unfortunately the issue you are describing is something we are not able to assist with in the Technical Support Forum. In order get the proper support, you will need to contact the North American Support Center. To assist with contacting them, we have gone ahead and opened a support ticket for you. The ticket number has been sent to the email associated to your Square Enix ID.

    This thread will be moved to ‘Support Center Ticket Created’.

    Hope you see you online!
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